| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Collections Specialist / Customer ServiceBedford, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain an Office/Administrative position that will utilize my computer knowledge, strong people skills, organizational abilities, and business experience; and to also expand on my education to bring success to any business position I may uphold.Authorized to work in the US for any employerWork ExperienceCheck Cashing SpecialistSamco-Warrensville Heights, OHSeptember 2023 to PresentChuck Kintner - Owner -PHONE NUMBER AVAILABLE Reviewing checks to check for fraudulent issues, reviewing client information and contacting companies to check validity of payroll checks over $100. Maintaining confidential information. Office AdministratorDCOMM, INC-Oakwood Village, OHMarch 2023 to September 2023Zoe Wiles - Supervisor -210-393-3799Danny Obied - Manager - 440-364-9651Working with Spectrum, scheduled technicians to install cable equipment, also worked on payroll for employees, followed up with customers to make sure experience was satisfying. Patient Access RepresentativeCOGNIZANT-Warrensville Heights, OHJune 2021 to March 2023Aly Martin, SupervisorPHONE NUMBER AVAILABLE - Working with multiple clients calling patients to set up past due balances, setting up payment arrangements with a credit card, or ACH, working on a dialer system. Receptionist/Administrative AssistantGraybar-Valley View, OHMarch 2019 to March 2020Answering the phone for 6 different branches, routing the calls to the available representatives. Filing as needed.Terry Callihan - Area Customer Service Mgr -330-703-8196 Customer Service RepresentativeIlluminating Co.-Brecksville, OHMarch 2018 to March 2019Applied payments towards account through pledges to keep a customers power on. Worked with doctors offices to provide medical certificates to keep servies on for customers. Rich Gow - Supervisor - 330-819-0800Collection SpecialistAirgas-Independence, OHJanuary 2017 to January 2018Independence, OH Mary Generic - Manager / Shelley Vistula 216-642-6600 Making outbound calls to customers, taking inbound calls, contact with branches, updating files, taking check/credit card payments, following up on customer service issues for customers, issuing credits, emailing correspondence as needed.Collections SpecialistJoseph, Mann & Creed-Brook Park, OHSeptember 2015 to April 2016Lisa Lobello - ManagerPHONE NUMBER AVAILABLEMaking outbound calls to customers, taking inbound calls on a dialer system while maintaining customer service, setting up payments to be taken out ACH or by Credit Card, making payment arrangements. Sending follow up correspondence as needed.Collector - 3rd PartyTransworld Systems Incorporated-Valley View, OHJune 2015 to September 2015Scott McGuire, Mgr PHONE NUMBER AVAILABLETaking inbound calls, and making outbound calls to consumers who owe on debts. Setting up payment arrangements, and meeting the clients expectations. RDP ProcessorSafeguard Properties-Valley View, OHJuly 2010 to June 2015Dan DelVecchio - SupervisorWorking with the following systems, SPI, Client Source, following up on Recoverable Depreciation Hazard Claims, making sure payments are requested and received in a timely manner, contacting insurance companies for necessary paperwork and supporting photos. Data EntrySafeguard Properties-Valley View, OHJune 2010 to July 2010Tim Neumann - SupervisorWorking with various computer systems, transferring information from one system to another, submitting bids from contractors for the fixing of HUD homes. Utilizing quality control. Administrative Research and Skip TracingNational Enterprise Systems-Solon, OHDecember 2002 to April 2009Utilized many different websites to search for people who owed on debts. Worked with Artiva and DACKS systems verifying information to obtain payments from debtors who owed on various bills. Some knowledge of the FDCPA, answering phones, customer service. Obtained public information to gain knowledge of debtors assets.Achievements:Employee of the Month (NES)April 2007 to January 2009October 2005 August 2003BUSINESS PROFESSIONALS OF AMERICA1995 to 1996Region 18 Skills Competition1st Place for Document Formatting2nd Place for Business Knowledge Skills3rd Place for Database Applications3rd Place for Application/InterviewEducationDiplomaBedford High School - Bedford, OHHigh school diploma in Businese ManagementCuyahoga Community College - Parma, OHSkills Customer Service Call Center Customer Support Customer Care CSR Microsoft Outlook (5 years) Microsoft Office (6 years) Microsoft Excel Order Entry Microsoft Word Data Entry 10 Key Calculator Medical Terminology Office Experience Typing Front Desk Clerical Experience Communication skills Leadership Data entry ACH Computer skills Phone etiquette Office experience Time management Multi-line phone systems Microsoft Access PayrollCertifications and LicensesDriver's License |
