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Click here or scroll down to respond to this candidateOperations ManagerCandidate's Name
Work HistoryContactSkillsSeasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results- driven and resilient in developing teams while improving processes and increasing productivity.Operations ManagerPacific Dental Services, Arvada, COResponsible for managing office of BenefitsCoordinators, Health Coordinators, and Dentalassistants and coordinating with doctors, specialists, and sister branchesExecuted a company initiative to increase Googlereview score of the Superior office, increasing from 3.2 to 4.0 stars over 6 monthsAchieved a 1-year retention rate of 97% at theBrighton office when the average was 70% througheffective team building and management.Implemented process improvement to shapeorganizational culture, optimize procedures forhigher efficiency and help company evolve andgrow.Cultivated and strengthened lasting clientrelationships using strong issue resolution andcommunication skills.2014-10 -CurrentStore ManagerMichael's, Greeley, COLead and manage all aspects of the store, including adherence to standard operating procedures andcompany programsMaintained operation understanding of all storedepartments, cross-trained and ensured all2013-01 -2014-10AddressCommerce City, CO, 80022PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEBudgeting and forecastingVery GoodCost reduction strategiesVery GoodSupply chain distributionVery GoodP&L ManagementExcellentUnsurpassed work ethicExcellentEmployee relations andconflict resolutionExcellentFinancial operationsmanagementVery GoodEducationmanagers are cross-trained.Promoted team collaboration, performance, andefficiency by fostering healthy environments focused on mutual successInteracted well with customers to build connections and nurture relationships.Store ManagerLowe's, Brighton, COAchieved Top Lines Sales, Margin, and NBT, plansconsistentlyExecuted core business programs in-store to growcomp sales faster than the competitionResponsible for growing commercial, installed sales, and special order salesHeaded initiative for a high level of customer service that differentiated Brighton Lowe's from thecompetition.Managed store employees successfully infast-paced environment through proactivecommunication and positive feedback.2009-01 -2012-12Operations ManagerLowe's, Scottsdale, AZReviewed financial statements, sales and activityreports, and other performance data to measureproductivity and goal achievement to determineareas needing cost reduction and programimprovementDirected and coordinated financial and budgetsactivities to fund operations, maximize investments and increase efficiency.Implemented process improvement to shapeorganizational culture, optimize procedures forhigher efficiency and help company evolve andgrow.Developed and maintained relationships withexternal vendors and suppliers.2007-10 -2009-011995-08 - Completed coursework toward GeneralPerformance EvaluationsVery GoodSales backgroundVery GoodOperations managementExcellentEffective problem solverExcellentTeam BuildingExcellentAttention to DetailExcellentBusiness StudiesCentral Arizona College - Coolidge, AZ1997-05 |
