| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate JOSEPH M KIRBY
Bloomingdale, IL Street Address email: EMAIL AVAILABLE
PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE
COO / PRESIDENT / CEO
Tested results-driven international executive with a demonstrated understanding of the key success
factors required for operational and sales excellence as well as the development, implementation and
execution of the initiatives necessary for strategic execution. Strong bias for attracting, developing
and retaining talent as well as building aligned and positive cultures that are courageous and resilient.
Core Competencies:
Distribution / Services / Retail Strategy Development / Execution Framework
Productivity / Cost Control Supply Chain / Strategic Supplier Partnerships
Customer Service / Client Support Sales and Customer Growth / Client Retention
Change Management Leadership / Mentoring / Team Development
International Fluency Quality / Safety / Operational Excellence / ESG
Production and Plant Management E-commerce / Marketing / Consumer Insights
OBERWEIS ICE CREAM & DAIRY 2023
Advisor President & CEO North Aurora, IL
Retained to strategically turn around the company as it was chronically distressed and experienced
profit losses for over 24 months while positioning it for a potential sale or divestment that will occur in
late 2023 or early 2024.
Rapidly cut all loss-making activities, turned excess inventory into cash and accelerated the collection of
aged account receivables.
Reduced non-essential personnel and focused on the immediate reduction of over $5MM of waste and
efficiencies.
Re-established financial credibility and reporting with the company s commercial lender and ensured
that liquidity and lines of credit were reinstated.
Sharpened focus on producing and selling core SKUs that are profitable as well as redefined the market
position of the company to secure its position in the marketplace as a relevant and value-added
producer of premium products, to include strengthening relationships with key regional retailers.
Developed and reorganized the senior leadership talent on the executive team for future bench.
`
SCHWAN S HOME DELIVERY 2018- 2022
President & CEO Home Service Minneapolis, Minnesota
Separated the business from the parent company ahead of schedule, including systems migration,
formation of a top-notch executive team, and led the design of more efficient shared services.
Optimized productivity in service and delivery by reducing 800+ FTEs with a new depot footprint.
Grew top-line by $200MM and brought EBITDA from -7% to +3% with an NOI swing of $100MM, and set a
strategic 3-year plan to become a true digital omnichannel retailer.
Accomplished this while updating route computers to a cheaper consumer-grade 5G model,
implemented telematics for real-time driver safety monitoring, and dynamic routing to fulfill same-day.
Migrated from a single DC to an outsourced regional model with greater flexibility and lower costs,
including fulfilling last-mile delivery for 3rd party retailers such as Costco, Pet Plate and Raised Real.
Seamlessly led through the pandemic with no loss of talent and turnover reduced by half to 20%, driving
employee engagement to record highs and increased diversity in over half of new hires.
Joseph M. Kirby Page 2 of 3
THE SCHWAN FOOD COMPANY 2015- 2017
Vice-President Operations & Logistics Home Service, Minneapolis, Minnesota
Responsible for the entire operational value chain supporting 380 depots across the US staffed by
4,300 employees generating $700MM in revenue offering home-delivered food.
Developed and executed major outsourcing initiatives for a 3,300-truck propane fleet and customer
contact center, both completed on time and with continuous improvement initiatives underway.
Re-engineered the entire route system to maximize route sales productivity, drive customer service
improvements and reduced $130MM in OPEX spend over three years.
Led the development and implementation of a 4G $10MM hand-held computer system with enhanced
routing, service, data collection and revenue generation capabilities.
Exceeded enterprise goal of 20% compounded annual reduction in employee injuries and accidents.
DOLLAR FINANCIAL GROUP 2014 - 2015
North America Vice-President Operations, Toronto, Canada
Responsible for multi-site retail operations of 700 stores across the US and Canada staffed by 3,000
employees generating almost $200MM in EBITDA offering a range of financial services and lending.
Developed and implemented major process improvement initiatives in the areas of operational
excellence, information dashboards and reporting, and debt management and collections.
Reorganized region alignment and designed new operational support roles focused on improving
store-level execution, ensuring superior customer service and increasing employee engagement.
Delivered against FY 2015 growth (+7%) and profitability (+10%) objectives within the first 6 months.
ARAMARK 2011 - 2013
Senior Vice-President of Operations, Philadelphia, PA
Directed and ensured operational excellence and service fulfillment to all North American correctional
accounts as part of a $500MM revenue business unit with 3,500 employees.
Developed and implemented major initiatives in the areas of labor costs, leadership development, client
retention, quality assurance, and supply chain and retail growth.
Results included EBIT margin improvement of 60bps, 98% client retention rate, labor cost optimization
of over 200bps, double-digit retail growth and a 25% reduction in OSHA statistics.
Led a major reorganization with no talent drain, improved employee engagement and turnover.
NESTL WATERS 1997 2011
National General Manager - New Channels, Stamford, CT (2009 2011)
Led the start-up and successful implementation of a new strategic product line employing innovative
water filtration technology, with a 5-year objective of reaching 20% of company revenue.
Established leadership team, method-of-operation, channel strategy, filtration technology, brand
identity, marketing approach and defined key metrics and performance indicators.
Developed a proprietary filtration product and launched it into the market within 18 months.
Regional Business Head - Europe, Paris, France (2004 2008)
General management of a $300MM revenue, 3,000-employee bottled water direct delivery operation
providing service to over 600K customers in homes and offices in nine European countries and Russia.
Drove EBIT in retained markets from -5.0% to 5%+ through operational re-engineering, supply chain
improvements, productivity gains, and the divestment of low-potential operations.
Managed comprehensive integration of 42 acquisitions, involving all functions and legal entities.
Renovated company identity, branding, product range, service model and offers.
General Manager West Division, Brea, CA (2000 2004)
Managed $200MM revenue, 1,100-employee bottled water direct delivery operation providing service
to 3K customers in homes and offices throughout California, Nevada and Arizona.
Successfully integrated four companies totaling $40MM in revenue within 18 months.
Decertified two union locals and reduced worker s compensation costs 25% annually.
Joseph M. Kirby Page 3 of 3
General Manager Texas Division, Dallas, TX (1997 2000)
Managed $65MM revenue, 400-employee bottled water direct delivery operation providing service to
90,000 customers in homes and offices gaining 9% volume growth and 300bps of market share.
PEPSI-COLA BOTTLING GROUP, California 1987 1997
California Sales & Delivery Operations Manager, Aliso Viejo, CA (1996 1997)
Unit Manager, Baldwin Park, CA (1994 1996)
Product Availability Manager, Buena Park, CA (1992 1994)
On-Premise Sales Manager, Riverside, CA (1991 1992)
Service Manager, Riverside, CA (1989 1991)
Fountain District Manager, San Bernardino, CA (1988 1989)
Vending District Manager, San Bernardino, CA (1987 1988)
MILITARY EXPERIENCE
U.S. Army, W. Germany 1983 1987
Platoon Leader, Executive Officer and NATO evaluator of a 120-soldier HAWK missile battery.
Army Achievement Medal (3), Army Commendation Medal (2), Airborne Parachute-qualified.
EDUCATION
MBA, Marketing, California State University, San Bernardino, CA
BA, English, Dartmouth College, Hanover, NH
LANGUAGES
French and Spanish: near-fluent German and Italian: good understanding
COMMUNITY
Volunteer and sponsor of the Bloomingdale Athletic Club and Police Department (2018-present)
Sponsored and led fund-raising for the United Way and Girls Scouts (2018-2021)
Volunteered to pack meals for indigent families at Second Harvest, Minneapolis, MN (2015-2019)
Served as Development Director for Boys Hope/Girls Hope of Orange County, CA (2000-2004)
|
