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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE, Arlington, TX, Street Address
SKILLS Licenced Life Insurance Agent Subrogation SpecialistCRM Proficient with Microsoft Word, Outlook,Excel, Adobe Pro. Risk Management Strong negotiation skills Subrogation process expertise Investigative research Legal terminology understanding Claims Investigation Coverage Assessment Liability Determination Settlement Negotiations Decision-MakingPROFESSIONAL SUMMARYMethodical insurance professional efficient in resolving claims issues. Manage settlements and payment dispensation based on thorough investigations and analysis. Control risk with systematic reviews of liability and damages. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. EXPERIENCELife Insurance Agent - Project Manager, May 2019 - May 2024 Boardwalk Insurance Inc., Nashville, TnManaged regional workforce 100% ready for business demands through successful recruiting, hiring, and training practicesManaged optimal leadership structure and continuity by developing location leaders into district and regional managementBoosted sales at a 40% margin within six months through successful advertising campaigns Assisted clients with choosing the best healthcare plan that suited their needs. Project Manager - Investor, Feb 2015 - May 2019Rushman Realty & Associates, Dallas, TXLed project planning and development, quality control and final review to control milestones and deliverables.Led strategic decision-making in situations with limited information and tight time constraints.Interacted with clients throughout projects to present updates, incorporate feedback and redirect concerns. Liaised with team to define project scope, timelines, resources and requirements. Subrogation Specialist, Mar 2002 - Dec 2002Superior Recovery, Garland, TXInvestigated and evaluated claim information, including medical records, police reports, and witness statements to assess validity. Negotiated claim settlements and recommended litigation. Negotiated settlements and followed through with litigation for unsettled claims. Identified outstanding debts in need of collection actions by keeping track of assigned accounts.Obtained overdue balances by contacting customers via telephone and approved written correspondence.Helped resolve outstanding debts and secure payment arrangements with expert negotiation skills. Established effective communication with debtors to resolve outstanding debts. EDUCATIONBusiness Administration/Human Resources BA, to MBA Thomas Edison State University, Trenton, NJ, USA, January 2025 Bachelor of Arts (B.A.) - Business Administration/Marketing Southern New Hampshire University, Manchester, NH, USA Project Management Professional Certification, ITIL Foundation Certification, Six Sigma Green Belt Certification, MOS Excel - Business Administration ProgramNew Horizons Computer Learning Centers, Irving, TX Professional Proposal Writing Certification - Department of Sociology Fort Hays State University, Hayes, KS |