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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Raliegh, NCACCOMPLISHMENTSAs a Certified Pharmacy techinican covering specialty medications for the entire state was able to exceed the metrics and contributed to our branch reaching goals.Ability to realize the what is important about the job by making the patients feel important and meeting the needs Every person&#Street Address ;s role matters in the job.Working closely with a major referral source was able to improve relations and we worked together or many patient referrals. The physician would contact me with any issues and was able to meet all the expectations.Trained many new staff, and worked on special projects, helped with new computer system.Hard worker experienced in problem solving, time management. Able to prioritize task in an organied manner.The Why that drives me daily is evaluate and meet the needs of people I come in contact with, whether it is a phone call, team member or directly.Able to suggest and completed new ideas for continuous improvement. Have trained new employees and worked on several committees while completing my daily task.Reliable and trustworthy employeeEXPERIENCEJuly 2001 to December 2023Coram Specialty Infusion Grand Rapids, Mi and Morrisville NCAssisted patients in care and answering the concerns regarding therapyCoordinated patients care with nursing agencies or physicians as needed. Obtain lab results and clinical information for authorization.Inventoried medication and supplies to ensure patient have what they need for the IV therapyExplain policies or procedures as needed.Work closely with Pharmacist for patient careMeet company goals and metrics above the standard, along with bringing up our specialty metrics to a new standard.Metropolitan Hospital Wyoming MiDelivered medications to the floor In charge on of inventory for updating outdated medications.Compounded IV medicationsTrained new staffOrdered medication from wholesaler and involved in inventory levelsTriaged phone calls for Pharmacist and directed the callAdhered to hospital policys for patient careEDUCATIONUniversity of Akron worked towards associate degree in Medical Assistant ProgramCornerstone University Grand Rapids Mi 2 years of general classes for BachelorCompleted certificationSKILLSCustomer assessments Clinical observations Compassionate Care Problem Resolution Performance metrics Creative thinking Organization