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| | Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Durham, NC Street Address
SummarySeasoned Dietary Cook/Aide highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements. Committed Medical Technician offering four years of direct patient care and medical office management to enhance Healthcare opportunity. Dedicated to obtaining the highest level of patient satisfaction by utilizing excellent communication to build trust and rapport. Adept at monitoring regulatory compliance and adherence to patient care protocols. Collaborative and energetic with a proven history of utilizing exceptional interpersonal skills with patients, families and healthcare personnel. SkillsPatient StabilizationSafety MonitoringCovid Symptom ScreeningStaff TrainingFile Organization and MaintenanceContributing Team PlayerPPE ComplianceWarm and FriendlyConflict and Complaint ResolutionVerbal and Written CommunicationFood and Beverage ServiceProblem SolvingHigh Energy and StaminaOrder Accuracy and DeliveryDining Room Cleaning and UpkeepCritical ThinkingCool Under PressureInventory ControlFood Safety StandardsRelationship BuildingMenu Memorization and PresentationMenu RecommendationsHIPAA ComplianceService-OrientedTeam PlayerCustomer Service and RapportCleaning and SanitizingExperience11/2016 - Currentseason at southpointDurham NC, NCDinning Service, SIC, Med TechMaintained routine meal schedules and serving times. Properly stored food and handled all inventorying. Prepared therapeutic diets and meals following oral and written instructions. Devised new healthy seasonal menu items by researching latest health food trends. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and sanitation and safety issues.Interacted with guests to obtain feedback on product quality and service levels. Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination. Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.Monitored food temperatures to maintain food safety.Monitored inventory to maintain proper supply level. Oversaw preparation and serving of more than 120 daily meals. Adjusted established recipes to meet special dietary and allergen restrictions. Directed and motivated 10-member team of cafeteria workers. 11/2016 - CurrentSeason At southpointDurham NC, NCMed TechDocumented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.Observed and recorded vital signs and reported changes to physicians or nurses. Provided excellent patient support and care to patients and families. Adhered to all safety and infection control precautions and regulations. Supported healthcare teams in consistently delivering timely and quality care according to company standards.Monitored patients for medical changes and reviewed and revised care plans accordingly. Monitored medical supply inventory to ensure consistent availability of critical items. Reported safety hazards to supervisors, removing risk and promoting workplace safety. Protected patients and employees by adhering to infection-control and hazardous waste policies. Collected specimens for lab testing, practicing aseptic technique to reduce risk of infection. Communicated with patients to explain specimen collection procedures and answer questions. Provided medical technology information by answering questions and requests. Processed orders for lab testing and liaised with physicians to review results. 11/2016 - Currentseaons at southpointDurham, NCSupervisor in ChargeResolved customer complaints and adjusted policies to meet changing needs. Established and enforced clear goals to keep employees working collaboratively. Provided ongoing training to address staff needs.Complied with company policies, objectives and communication goals. Identified and corrected performance and personnel issues to reduce impact to business operations.Maintained operating schedules to provide effective coverage for key areas and achieve objectives. Coached staff members to develop long-term career goals. Interviewed applicants, recommended individuals for hiring and evaluated staff performance. Responded to customer questions regarding products, prices and availability. Planned and managed resources to consistently meet production, quality and cost goals. Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline. Maintained safe work and collaboration spaces for night employees. Identified needs of customers promptly and efficiently. Enforced company policies, answered coworkers' questions and trained new personnel. Served as liaison between certain departments to implement new improvement plans and changes.Wrote reports outlining results to facilitate management decision making. Education and Training06/1995800 Clayton RDHigh School DiplomaSouthern High School |