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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Gainesville, FLSUMMARYSeasoned Receptionist with 5 years of experience, adept at managing multi-line phone systems and streamlining communication. Proven track record in enhancing office efficiency and overseeing visitor access procedures. Seeking to leverage reception expertise and robust administrative skills in a new Receptionist role. WORK EXPERIENCECareer Break Aug 2023 - Jul 2024 Voluntarily stepped away from the professional environment to focus on personal development, family commitments, and other interests, while staying abreast of industry trends and developments to ensure a smooth transition back into the workforce.Select Medical/UF Health Rehabilitation Hospital Gainesville, FL Receptionist Nov 2021 - Aug 2023 Effectively managed incoming calls, providing courteous assistance and ensuring accurate transfer to appropriate departments and staff. Enhanced patient care coordination by promptly notifying relevant personnel of new admissions through efficient email communication. Maintained facility security and patient safety by overseeing strict visitor access protocols and keeping detailed visitor records.Naylor Association Solutions Gainesville, FLReceptionist Nov 2017 - Jun 2020 Enhanced visitor experience by efficiently addressing inquiries and ensuring timely liaison with appropriate staff members. Managed high-volume telephone communications, accurately routing over 50 calls daily and distributing messages to enhance information flow. Sustained office operations by meticulously performing administrative tasks to support organizational efficiency. EDUCATIONRahway High SchoolHigh school diploma, Not specifiedRahway, NJJun 1991SKILLSCustomer Service Typing Microsoft Access Epic Windows Clerical Experience EMR Systems Hospital Experience Hipaa Microsoft Excel Multi-Line Phone Systems Medical Scheduling Data Entry Attention to Detail Communication Skills Telephone Etiquette Time Management Multitasking Organization Organizational Skills |