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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE email EMAIL AVAILABLECareer SummaryA creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience that includes Administrative Support, and Customer Service. Excellent verbal and written communication skills.Experience3/21 - Present Volunteers of America Detroit, MICase MonitorProvide safe and ethical care for the homeless population according to policies and procedures.Document unusual incidents or occurrences.Conduct routine visual inspections of facility and population.Participate in staff meetings.Bring relieving Case Monitor up to speed at shift change.Facilitate client evacuation of facility/safety in case of emergency.Maintain immediate access to emergency numbers (Police, fire department, Program Manager, maintenance.Accurately monitor and log medication storage and usage.Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.Conducted random drug testing as requested by Case Managers.3/20 - Present Detroit Rescue Mission Ministries Highland Park, MIOperations SupervisorResponsible for overseeing several functions within the organization on a daily basis.Supervised a multi-functional team of resident specialists, case managers, and cooks.Effectively communicated with team members to maintain clearly defined expectations.Provided staff evaluations and hiring recommendations.Coordinated staff work schedule, and calculated time sheets for payroll.Conducted client/staff meetings to discuss any problems or issues they may have and then ways to resolve them.Assists in performing all tasks necessary to achieve the organizations mission and help execute staff succession and growth plans.11/12 - 3/20 Detroit Rescue Mission Ministries Highland Park, MIVocational CoordinatorTaught general vocational classes that included professional behavior and communication skills.Determined residents vocational needs and implemented services designed to meet those needs.Developed classes that included mini-lectures, discussions on a wide range of topics such as leadership skills, coping skills, time management, and maturity etc.Maintained ongoing contact with residents who have left the program and assisted those clients who are having difficulty maintaining employment.Provided or arranged tutoring for G.E.D. preparation and other educational opportunities.Assisted clients with creating resumes, cover letters, and email accounts.Simplified the process of retrieving data from the computer system, maintaining department records, typing and compiling monthly reports.Assisted clients with pursuing employment.Recruited clients for Detroit Rescue Mission Ministries Culinary Arts Training Program also conducted soft skills training, and testing.3/01 - 12/11 Davenport University Warren, MIOffice Assistant / ReceptionistUtilize extensive business management training to ensure efficient and effective operations.Serve as liaison between students and senior leadership.Responsible for answering multi-phone lines, field calls to the correct departments, data entry for new business profiles, scanning, labeling, and ordering/picking up office supplies.Updated students information into computer system, created new student files.Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Dispensed incoming mail to correct recipients throughout the office.Made copies, sent faxes, and handled all outgoing correspondence.1/99 - 12/00 Wayne County Community College District Detroit, MIOffice Assistant / ReceptionistManaged front office operations, acted as point of contact for customers.Operated high-volume phone system and maintained daily direct and indirect client relations operations.Answering customers' questions, they may have over the phone and via e-mail.Assisted students with registration procedures, scheduled appointments inMS Outlook, and trained new work-study students.Maintain student graduate records and student placement files according to school policies.6/96 - 12/98 Wayne County Community College District Detroit, MIStudent Activities AssistantLaunched, coordinated, and supervised mens mentor program.Traveled to surrounding high schools to recruit students to attend Wayne County Community College District.Developed day-to-day activities for participants.Conducted activity assessments and created monthly activity calendars.Motivated student volunteers to participate in on and off campus volunteer programs.Generated and maintained records of student training and development.Demonstrated safety techniques on use of materials and equipment to students.Used photo machine to create student identification badges.Worked in collaboration with Career Planning and Placement to host Job Fairs.Schedule recreational programs according to the convenience of groups and individuals.Kept first aid kit handy and administered it as needed.SkillsProficient at an intermediate level in Microsoft Office (Word, Excel, Outlook, Teams, and PowerPoint).EducationWayne County Community College District Detroit, MIAssociate of Arts Degree Major - Business Administration |
