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Candidate's Name
Luxury Branding and Hospitality ManagementNationality: BelarusDate of Birth: Street Address .09.2002Mobile phone: PHONE NUMBER AVAILABLEEmails: EMAIL AVAILABLEEMAIL AVAILABLELanguages: Belarussian (Mother tongue) - Russian (Mother tongue) English (Advanced) - French (Pre-Intermediate)EDUCATION Glion Institute of Higher Education, Switzerland October 2020  February 2024 Bachelor Degree of Business Administration in International Hospitality Business Specialization: Luxury Brand StrategyGymnasium 41 Minsk, Belarus September 2009  May 2020 High School DiplomaWORK EXPERIENCEThe Lowell Hotel, New York, NY, United States February 2024 - Present Assistant Front Office Manager (MIT)Follow luxury standards and service high profile personas, manage staff, handle complains and recoveries, management and administration system.Cross training in Marketing Department: assist with luxury brand improvement.Madinat Jumeirah, Al Qasr Hotel, Dubai, UAE August 2022  February 2023 Guest Relations Executive (Intern)Guided & mentored new employee, organized VIP guests events, handled administration system, managed special attention personas, handled payments, managed staff.Coco Bodu Hithi COCO Collection Resort, Maldives April 2021  August 2021 Guest Relations Officer (Intern)Organization of hotel events and VIP meetings, excursions on the property, handled complains, butler services, handled payments, handled administration system, butler services. TRAINING Glion Institute of Higher Education, Switzerland Sales and Digital Marketing Leadership skills and talent management Events Operations Luxury Brand Strategy and Service Excellence Hospitality Financial Accounting Applied Mathematics and Statistics in Hospitality Business Professional Communication and Academic WritingMadinat Jumeirah, Al Qasr Hotel, Dubai, UAE Luxury Hotel Values & Personalised Guest Experience Cross Training Finance Department (1 month)COMPETENCIES Computer: Microsoft Office; Opera; Polyright; iMovie Treasurer of Glion Arts Committee, Autumn 2023 Handling Financial duties Organisation of Student Events Events planning and talent managementPersonal achievements: Certificate of Arts School Diploma, May 2018 Business courses of launching start-ups, Spring 2018