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Title Customer Service Representative
Target Location US-CO-Denver
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Customer Service Representative Denver, CO

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Candidate's Name
Denver, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceDriverLyft & Uber - Denver, COOctober 2022 to PresentPick up and drop off customers to their destinations. I also do uber eats when I desire a change of pace. I love it in the year I've been doing it I haven't had one problem with any customers. I was real hesitant hearing all the horror stories but I didnt have one problem. I've really enjoyed the job and the people, not the companies so much. OwnerA Little Of This & That - Denver, COMarch 2019 to PresentWe lost our trucking company due to the pandemic. I had to come up with something to help support us. I decided I was going to buy things on the net and resell them. So I went online and bought a bunch of different kinds of things from scooters to nail kits and resold then online and out of my garage. I set up a store in my garage. It did amazingly well for the couple years I've had it going. Customer Service RepresentativeLevis Straus & Co - Aurora, COOctober 2022 to February 2023It was seasonal for the holidays. I assisted customers with purchases, finding lost orders, processing refunds, exchanges.I absolutely loved the job and being home everyday not having to travel back and forth to work. OwnerR & A Transport LLC - Denver, CONovember 2013 to September 2020My husband and I owned the company which was car hauling/ auto transport. We transported vehicles all over the U.S.A. We received the vehicles from private owners, auctions, and dealerships, and businesses. We really enjoyed it. The business was lost due to the pandemic. Operations ManagerFox Rent A Car - Denver, COSeptember 2017 to August 2018I was in charge of the staff, dealt with all customer service requests and complaints. I did anything and everything that needed to be done from parking cars, washing cars, returning, renting. I was also the ambassador for customer service. Which has never been a Managers job before, our employees were not customer service gurus. I also cleaned the bathrooms, took out trash, anything that was needed to keep Fox running smoothly. I decorated for every holiday to happy up the place it was great for morale. I absolutely loved the people the customers and the work. Warehouse LeadPrologistix - Denver, COOctober 2015 to March 2016I was hired for Q/C, but immediately was moved to Induction, then 2 weeks later I was promoted to Processing Lead, then 2 weeks after that I was promoted again to the lead over the warehouse (Processing and Transporation). My duties were overseeing all the employees, making sure all the mail was processed and shipped. I reported to Scott from Prologistix and Justin from UPS.Supervisor Scott Frants en- 3032497677 .scott.frantsen@prologistix.com Warehouse AssociateAmazon Distribution Center - Charlestown, INNovember 2013 to January 2014I was hired for the holiday season (temporary)I was in shipping. I wrapped presents, and packaged items to be shipped. ManagerThat Little Restaurant - Melbourne, FLMay 1993 to 2014I interviewed, hired, and supervised staff. I ordered inventory. Promoted a positive atmosphere to guarantee our customers received excellent food and service. Maintained a safe environment for customers and staff alike. Skillfully interacted with vendors to obtain best quality and pricing. Managed payroll, timekeeping, scheduling, and hiring and termination. Dealt with all problems in house from customers to employees to repair men to vendors. I played every position depending on what was needed for the business to run smoothly.Overall I handled everything to do with running a business including working right along side the employees.ManagerDairy Castle - Elon, NCJanuary 2009 to August 2009I was only here 8 months due to an illness in my family My duties at the Dairy castle were the same as at the restaurant, the only difference is I did not do payroll. The place was such a mess when I started, by the time I was finished cleaning, painting, and organizing the restaurant along with improving revenue, the owners were able to sell the business after having the restaurant for 30 years. Which happened to work for me because my mother was diagnosed with colon cancer so I had to return home to help with family business. EducationHigh school or equivalent in generalMelbourne High School - Melbourne, FLAugust 1990 to June 1993Skills Supervising Experience Customer Service Restaurant Management Warehouse Experience Warehouse Distribution Experience Restaurant Experience Profit & Loss Restaurant Experience Restaurant Management Tractor-Trailer Warehouse Distribution Experience Warehouse Experience Payroll Load & Unload Logistics Merchandising Pricing Freight Experience Sales Management Driving Inventory Control Flatbed Warehouse Supervisor Experience Management Recruiting Sales Leadership Hospitality Communication skills Typing Banking Conflict management Warehouse Management Shipping & Receiving Computer literacy Microsoft Office Microsoft Excel Computer skills Microsoft Word Phone etiquette Van driver CSS Delivery Driver Experience Box Truck Pallet Jack Microsoft Powerpoint Customer service Supervising experience Hospitality Payroll Guest relations POS Cash register Restaurant experience Order entry Leadership Windows Sales management Cash handling Customer relationship management Driving Fraud prevention and detection Filing FilingCertifications and LicensesDriver's LicenseSeptember 1988 to September 2028AssessmentsCustomer focus & orientation  ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientSales skills  ProficientJuly 2022Influencing and negotiating with customersFull results: ProficientWork style: Reliability  ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsSERVICEORIENTEDSTAFF SCHEDULINGFOOD SERVICE BACKGROUNDTRANSPORTATION BACKGROUNDSTRONG WORK ETHICPOINT OF SALE (POS) SYSTEM OPERATIONSINVENTORY CONTROLRECORD KEEPINGVERY ORGANIZED

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