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Candidate's Name , MBAWest Chester, PA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEHighly Motivated Results Driven LeaderEducationMBA, DeSales University Center Valley, PA Street Address
B.A. Marketing, West Chester University West Chester, PA 2003Skills SummaryBusiness ManagementCustomer ServiceTransitional LeadershipOperationsTeam ManagementProgram AnalysisRelationship BuildingBusiness DevelopmentProfessional ExperienceVerizon Wireless, Downingtown pa 2010 - PresentSolutions Manager / SpecialistLead a team of 9 to consistently overachieve quota and sales metrics, while maintain operational excellence.Manage sales and operations of multiple retail locations.Engage team with new products and sales strategy sessions to increase revenue and productivity.Train and develop new employees.Highlights:Achieved over 100% of my teams quota my first year in a management position.Increased results in multiple KPIs.Ranked 3rd overall Sales Representative for the North-East region in 2011.3-time Winners Circle recipient, maintaining over 120% personal quota every year since joining Verizon.Red Carpet Customer Service winner - awarded to less than 1% of Sales Associates.Successfully completed Advanced Retail Operations Management Training.Managed Meetings, LLC, West Chester, PA 2010-2014Project & Event ManagerProvided onsite event management for all convention events of up to 500 attendees.Managed various event projects, including location selection, floor plan arrangement, attendee/vendor arrivals, shipments, food and beverage, audio/visual, and troubleshooting any issues that arose.Prepared budgets of up to $350,000 and negotiated contracts with hotels and meeting venues.Coordinated air travel, vehicle, and hotel accommodations for convention guests.Liaised between client and venue staff.American Hearing Aide Associates, West Chester, PA 2006-2010Assistant Special Programs CoordinatorDeveloped and implemented improved marketing processes to increase reach to a more strategic and targeted demographic via in-depth territory analysis.Coordinated weekly specialized marketing events for over 500 clients around the country.Ensured program milestones were met for future events scheduled up to 24 months out.Implemented productivity and time-efficiency methods to ensure success of the programs.Developed new business for Specialized Marketing Programs.Prepared analysis of sales and program history as well as forecasted future earnings.Highlights:Contributed to the 56% growth of Special Programs from 2007 to 2008 with a 19% increase in average program revenue.