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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSProblem-solver, people-oriented, reliable work ethic, and trustworthy EXPERIENCELiberty Mutual Lake Oswego, Oregon Senior Claims Resolution Representative December 2021 to Current Investigating to determine if coverage existed, documenting the entirety of work done on the claim and contacting all parties involved. Evaluation of information on claims to finalize liability and coverage. Utilized strong time management skills and handling high call volume with efficiency. Member of Employee Council and Meaningful Work Team Calibrated with Lead JDI for a Garage Keepers Macro and a Hired Auto Coverage Log for forward thinking solution and to assist team in future ease of handling customer service Assistance to teams desk when out of office, Shadowing new hires, and assisting in questions in Team Chat.Northwestern Mutual Salem, Oregon - Insurance Servicer October 2020 to December 2021 Assisting Life Insurance Agents; life insurance applications, death claims, inforce policy service forms, Life Insurance product quotes. Updating work reports for agents on all new cases, verifying, locating and maintaining records in the client database. Provide quality client service through client calls and emails. Setup client related meetings with agents. Provide all administrative assistance necessary to agents. Oregon Employment Department, Salem Oregon - Claims Adjuster and Adjudicator April 2020 - October 2020 Investigations of unemployment claims Following Policy and Procedures Issuing Payouts on claims that were approved Sending out denial letters with explanationsCFP, Inc., Salem, Oregon Life Insurance Administration/Life Case Manager January 2017 - March 2020 Assisting multiple Life Insurance Agents; life insurance applications, death claims, inforce policy service forms, Life Insurance product quotes. Updating work reports for agents on all new cases, verifying, locating and maintaining records in the client database. Provide quality client service through client calls and emails. Setup client related meetings with agents. Provide all administrative assistance necessary to agents. Sentry Insurance, Keizer, Oregon Claims Representative 1 February 2013 - January 2017 Investigating to determine if coverage existed, documenting the entirety of work done on the claim and contacting all parties involved. Evaluation of information on claims to finalize liability and coverage. Evaluation of injuries reported, offering early settlements, when appropriate. Issued out payments, sent correspondence, and provided client service. Utilized strong time management skills, and handled high call volume with efficiency. Winco Foods, Independence, Oregon Bookkeeper, Pricing Coordinator, Customer Service Counter/CheckerSeptember 2010 - February 2013 Bookkeeper Counted daily cash receivables, made cash deposits, money orders for store, data entry into AS500 System, and corrected system errors, when necessary. Pricing Coordinator Entered price and products into database, answered customer questions with accuracy, use of pricing equipment to produce signs and tags for products, use of fax machine and scan guns. Customer Service Counter/Checker Cashing payroll checks, data entry for payroll checks, selling money orders, answering multi-line phone system, cash handling, following break schedules, and customer service duties.EDUCATION: University of Phoenix, Medical Administration July 2011 - Completed 1 year towards Associates degree in Medical Administration |
