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Click here or scroll down to respond to this candidateCandidate's Name
LARUE, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL CAREER SUMMARY:Skilled Professional Customer Service Representative, seeking to obtain a professional remote Data Entry Clerk, Customer Service, and Virtual Assistant position to leverage and implement my knowledge, skills, and experience. Ability to handle multiple priorities, problem-solve, and meet established targets. Outstanding interpersonal and organization with high motivation. Strong time management and decision making. Expert level of analytical and problem solving methods.PROFESSIONAL EMPLOYMENT HISTORY:Customer Service Rep, Maximus, 2022 2022Provided professional customer service to ensure and maximize customer satisfaction, while handling inbound calls to discuss Texas Health & Human Services services and benefits.Actively listened to customer concerns and provided appropriate solutions to resolve their issues utilizing exceptional problem solving, active listening, and decision making techniques.Accurately performed data entry to document customer interactions and information in the company's database in accordance with company policies and procedures.Maintained knowledge of company products, services, and policies to provide accurate and helpful information to customers.Machine Operator, Plastics Holdings, 2021 2022Provided an oversight of the flowerpot inventory count and organization and performed thorough quality control procedures by inspecting all pots for defects.Maintained accurate production records including quantity and quality of products produced.Followed standard operating procedures and safety guidelines to ensure a safe working environment.Cashier, Walmart, 2020 2021Accurately entered numbers and codes into databases when scanning products doesnt work.Verified and corrected data to ensure accuracy and reported any discrepancies.Promptly greeted customers, scanned items, processed payments, and issued receipts and change.Followed established procedures when handling customer complaints and disputes in a professional and timely manner.Maintained thorough understanding of store policies, promotions, and procedures to provide accurate information to customers.Assistant Manager, Dollar General, 2018 2020Effectively managed day-to-day operations of the store such as staffing/training, scheduling, opening and closing of store, and inventory management.Trained store employees to ensure they provide exceptional customer service and meet performance expectations that demonstrated strong leadership skills.EVIS I, Sanderson Farms, 2016 2018Deboned and removed defective chicken pieces using a sharp knife and maintained a fast pace to meet production goals.Ensured that all chicken parts meet the required standards for size, shape, and quality.Maintained a clean and organized workstation, while adhering to all food safety and sanitation regulations.Operated and monitored electronic grading and inspection equipment (EVIS) to ensure accurate and efficient product grading.Produced and updated accurate records of product grading and inspection including weight, grade, and quality data.Maintained accuracy and efficiency by continuously monitoring and adjusting production processes.Followed standard operating procedures, safety guidelines, quality control protocols, and safety procedures to ensure a safe working environment and meet company standards.PROFESSIONAL EDUCATION:High School Diploma, Ringgold High School, 1989 |
