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| | Click here or scroll down to respond to this candidateCONTACTAddress : Evanston, IL Street Address
Phone : PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLESKILLS Team Collaboration Customer Service Problem Resolution Complex Problem-Solving Inventory Control Active Listening Excellent Communication Sales and Upselling Multitasking AbilitiesPROFESSIONAL SUMMARYCommitted to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.WORK HISTORYCustomer Service Associate (Intern), 01/2024 to 07/2024 Walgreens - Chicago, ILCrew Member, 02/2021 to 09/2022Raising Cane's - Chicago, ILCrew Member, 02/2018 to 10/2020Mcdonald's - Chicago, ILEngaged customers and patients by greeting them and offering assistance with products and servicesRegistered customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchangeResolved customer issues and answered questions to ensure a positive customer experienceSorts and stocks products on shelves and in the backroom; Promptly unloads trucks and deliveriesConstructed and maintained displays, including promotional, seasonal, super structures, and sale merchandiseContributed to increased sales by upselling menu items and promoting special offers.Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day. Took orders from Customers and processed payments efficiently Followed proper safety procedures when handling and/or preparing food Cleaned tables, floors and other areas of the restaurant Greeted customers and answered their questions about menu items, specialty items, promotions, and combinationsProvided outstanding customer service by taking orders, accurately preparing food, and ensuring prompt delivery of orders, resulting in a 95% customer satisfaction ratingEfficiently handled cash transactions, maintaining a balanced register with zero discrepancies over two yearsCollaborated with team members to maintain a clean and organized dining area, consistently exceeding sanitation standards set by the restaurantCleaned assigned work areas, dining tables, and serving counters meeting establish quality standardsJAQUAN LEEEDUCATIONHigh School Diploma, 06/2019Lincoln High School - Chicago, ILREFERENCESAvailable Upon Request |