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Jan Carlo M. Dueo SantiagoEMAIL AVAILABLE - PHONE NUMBER AVAILABLEAllentown, PAWarehouse Leader with experience ensuring the efficiency and safe operation of all warehouse activities and assigned work for an hourly staff. Strong background in employee development and oversight including coaching, mentoring, and training within the manufacturing and exporting settings. Excellent communication skills, bilingual in Spanish and English. Knowledgeable in data analytics and metrics reporting with proficiency in MS Office (Word, Excel, PowerPoint), Labor Management and WMS.WORK EXPERIENCE2023 to PresentPeter Pan Sea Food - King Cove, AlaskaTeam SupervisorLeading a team of employees to ensure that they meet performance goals and objectives.Monitor the quality of work performed by the team and take corrective action as needed.Develop learning plans for new and existing employees to improve their skills and knowledge.Provide regular feedback and performance evaluations to team members.Collaborate with other departments to ensure that all organizational goals and objectives are met.Create and implement policies and procedures to improve team performance and efficiency.Address and resolve employee complaints and concerns in a timely and effective manner.Motivate and inspire team members to achieve their goals and objectives.Maintain accurate records and reports related to team performance.2014 to 2023Hub Group - Allentown, PAWarehouse Fulfillment AssociateChecking, storing and organizing inventory.Preparing, packing and loading orders for delivery or pickupMaintaining cleanliness, tidiness and safety of work environmentInspecting inventory for damage, faults and discrepanciesCommunicating errors and issues to relevant parties2012 to 2014Americold  Fogesville, PAForklift OperatorEfficiently and safely load and unload freight using proper equipment to move products to storage throughout facility.Effectively stack and store merchandise, pick and assemble orders for shipment, check freight for accuracy, damage, and infestation, while labeling, sorting, wrapping, packing, and repacking as directed by management.Must be able to meet production standards while maintaining a clean and orderly work environment.Perform other duties such as inventory, cleaning, or forklift battery changes and may be required to perform other duties outside of normal responsibilities as needed.EDUCATIONBachelors Industrial WeldingUniversity of Puerto Rico, Rio Piedras CampusGPA 3.00