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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEKey Skills:Skilled customer service and communication skillsStrong analytical and critical thinking skillsAbility to quickly relate to and work with diverse groups of peopleConveys a positive image and provides information to ensure patients fully utilize and benefit from our servicesDriverProfessional Experience:Driver May 2018-June 2024Lyft/UberProvide Customer Service for group Health plan and answering phoneProcessing new applications and setting up new patient accountsUpdating Plan codes, subgroups and plan typesData Entry, Data retrieval and processing Group Plans ReportsEnrollment Coordinator/Insurance March 2020 November 2022Carle Foundation Hospital-Health Alliance InsuranceProvide Customer Service for group Health plan and answering phoneProcessing new applications and setting up new patient accountsUpdating Plan codes, subgroups and plan typesData Entry, Data retrieval and processing Group Plans ReportsPatient Service Representative October 2018 March 2020Carle Foundation Hospital-Occupational MedicineProvide customer service, answering phone, scheduling appointmentsChart preparation, chart breakdown and setting up new patient accountsCash management through posting cash, credit and check payments and smart balancingData Entry, Data retrieval, check in patients and check out patientsProvided Customer Service and Maintained members medical planAssisted members with locating providers and filling grievancesEducated member on Medicare and Medicare Advantage plansReached out to providers office for members prior authorizations request.Met & maintain production expectations and competencies set by the organization.Candidate's Name
606 East Oakland Ave Apt 112 Urbana 61802EMAIL AVAILABLETechnical Skills:Advanced skills in Epid,SkilledAS400, Microsoft Outlook, Excel, Word and Power Point & SkypeExperience learning and using multiple industry specific software systems and databasesEpic, State of Illinois, CSMEDUCATION :Med Cert January 2024-Presentley AttendingMedical Front Office and Electronic Health RecordCourse ObjectivesAnalyze and understand medical terminologyRecognize the structure and function of human body systems and organsGain an understanding of the medical language related to body systemsDiscuss major diseases and related symptomsPrepare to demonstrate medical language knowledge within the healthcare settingCarle Hospital FoundationCourse in Medical Terminology, Core Skills Bringing out the best in your Co-workers and Customer Service Training CourseSouthern Illinois Community CollegeStudies in Word ProcessingLincoln Land Community CollegeManagement TrainingHeartland Community CollegeMedical Office Assistant Training |
