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Name Available: Register for Free
Title Customer Service Quality Control
Target Location US-SC-Lexington
Email Available with paid plan
Phone Available with paid plan
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Sales/Production Leader, associate, office manager, inventory manager, quality control, small engine and battery golf cart maintenance. General remodeling, Lexington, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOld fashion customer service, and self-motivated with a diverse communication style that includes practiced and effective peace making for those distraught customers that arise at times. So far the last 20 plus years in sales and customer service has been a enjoyable, rewarding experiences. Past few years in the Golf Cart industry working for a multi-million-dollar company where started at entry level with physical tearing down, and rebilled, but was quickly promoted to production leader over seeing 80% of the production process with a crew of 25 guys achieving smooth productive shift, producing our quota of 20 carts per day.Unfortunately, corporate liquidated all inventory and shut it down. Joining a new golf cart company had giving opportunity being mentored by one of the best salesmen across the state, that enhanced my sales abilities. Communication specialties including compromise with unsatisfied customers, which were passed contact information. Fast pace environment over seeing the sales floor, register, taking orders, bringing in maintenance, along with the 3 phone lines going, build the carts along with inspection of each one. A distinctive eye for detail, catching those few things that got missed tuned into handling the final Quality Control for the multiple carts sold to customers. Independently took opportunity learning to operate QuickBooks and utilizing the tools in office for bettering the company.As Inventory manager all the ordering, warranty out parts and tracked deliveries between parts and carts. Major organizing and decluttering of the shop and office in order to be more efficient for the guys was a everyday, all day task.In positions of customer service, sales, communication, or production has always come very natural with diverse skills, although always eager to learn for new possibilities or fun. Express with confidence, that given the opportunity to join your company, you will not be disappointed. Thank you for your time and look forward to a chance to discuss future opportunities. Willing to relocate to: South Carolina - -Authorized to work in the US for any employerWork ExperienceInventory Manager/Sales Associate/bookkeepingCarts Plus-Lexington, SCLexington, SC Organization, labeling, replacement, a lot of cleaning out. Keeping an on going count of fast moving inventory parts, and other parents. Answering phones, waiting on customers, received payments. Trouble shooting what is going on with their cart. Sales and excellent customer service skills and communication. Deposits Bookkeeping/payroll Shipping and receiving Returning and tracking warranty parts Quality control on every cart before they left to double check the work done Production Leader of assembly lineKing of Carts Distribution-Columbia, SCColumbia, S.C.-Building basic and custom golf carts to customer specifications.-Promoted to Production Leader of assembly line.-Responsible for 3 assembly line sections. Managed 12 employees in these sections.-Tracking production and employee output.-Daily application of inventory and customer build sheets to proper carts.-Break down and prep 20 carts a day / 400 a month to maintain production flow.-Weekly inventory of parts and supplies for sections. EducationCollege in Bachelor's in AccountingStrayer University-District of Columbia - Columbia, SC July 2023 to PresentI have started back to school. Do not have degree yet. On Going Mastering in Lifes LessonsLife - South CarolinaOctober 1983 to PresentSkills Microsoft Word (10+ years) Manufacturing (8 years) Handle Customer Complaints (10+ years) Quality Control (10+ years) Shipping & Receiving (10+ years) Management (10+ years) Customer service (10+ years) QuickBooks (5 years) Communication skills (10+ years) Bookkeeping POS Sales (10+ years) Troubleshooting (10+ years) Relationship management Microsoft Office (10+ years) Microsoft Excel (10+ years) Mentoring Mindfulness-based interventions (10+ years) Office Management (10+ years)Linkshttps://LINKEDIN LINK AVAILABLECertifications and LicensesCertified Life CoachJuly 2021 to PresentI recently received my certification, but I believe it is something that I have been preparing for my entire life. I'm not out to make a lot of money with it would rather just help people. Certified Quick Books Advance ProMay 2022 to PresentI have about 5 to 7 years experience but I recently koined as a Bookkeeper through Quick BooksAssessmentsSales skills  ProficientNovember 2021Influencing and negotiating with customersFull results: ProficientAdministrative assistant/receptionist  Proficient May 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientAdministrative assistant/receptionist  Proficient August 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientCustomer focus & orientation  ProficientMay 2022Responding to customer situations with sensitivity Full results: ProficientCall center customer service  ProficientAugust 2022Demonstrating customer service skills in a call center setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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