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| | Click here or scroll down to respond to this candidateBana, ShukriStreet Address
PHONE NUMBER AVAILABLE/Shukri03@hotmail.comObjectiveSeeking a challenging position where I can utilize my administrative skills.Summary of QualificationsExcellent organizational skills, analytical, and problem solving skillsStrong financial management skillsAttention to detailStrong interpersonal skillsStrong track record in multi-tasking and a team playerExcellent confidentiality skillsVery flexible with work hoursMultilingual (English, Somali, Swahili).I have high clearance backgroundWork ExperiencePeckham passport information center3150 S 48th St Phoenix, AZ 85040. December 2023 present Customer Service representatives agentSerenity Behavioral Therapy101. W Hackberry Dr Chandler AZ 85248 March 2023 PresentComplainsProcessing paperwork for new hire and clientsDoing group for the clientsWaamo Restaurant September 2020 Feb 20235050 E McDowell Rd Phoenix AZ 85008Customers service supportCashierManager, handling associates scheduling and payrollMaking orders for the restaurant as neededMacys August 2010 December 20188000 Tysons Corner Center, Mclean, VA 22102Administrative Support Team AssociateAssist AST Supervisor and sometimes attend AST conference calls led by DOD/DDHRFacilitate CBT Training and administrative portion of new hire orientationCoordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store managementUtilize Taleo, PeopleSoft, MSP, MS Office Suites and other HRIS databases to perform Human Resources and Administrative Support tasksCoordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general publicBalance vault and store checkbook and perform other cash functions on a daily basisComplete weekly store newsletter, maintain store bulletin board program, and organize store recognition alliesImplement store Safety program and handle incident reporting processInput employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessionsAct as liaison for District HR office to help resolve HR issuesKeep non-payroll supply budget logs and review seasonal payroll budgetsAct as MST liaison and train associates and GSMs on how to call in repairsComplete and submit monthly legal compliance audits in a timely mannerLegal compliance / governmental visits. AST is only responsible to handle administrative portion of visits (fax or email documents issued / input work orders if required). The highest ranking Executive in the building should accompany any government official. Report all details of the visit to the Facility Call Center and District leaders ASAP.Coordinate vacation calendars and on-call communicationsPrint and update department records, reports, newsletters, and schedules as neededMaintain supplies and orders and participate in inventoryMaintain contact lists and employee informationFollows shortage programs and proceduresPerform other various duties within AST (General Administration, Human Resources, Staffing, Operations, and Cash Office) as neededMacys August 2008 July 20108000 Tysons Corner Center, Mclean, VA 22102Sales Associate/CashierAcknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the areaHandle all returns courteously and professionallySell clothing and related merchandise according to customer service techniques and professional selling skillsDetermine customer needs based on personal features and other customer preference related factorsExplain various clothing brands through actual application or card applicationResponsible for achieving personal sales goalsUse clientele program to maintain customer profile and contact information to increase personal salesBe knowledgeable of and perform sales support functions related to POS proceduresAlert Sales Manager of inventory and other inaccuraciesAttend product training classes and seminarsEnsure proper presentation, organization, storing, and replenishment of stockParticipate in pre-selling and sales driving events to maximize salesEnsure timely processing of new receipts, damages, testers, and return to vendors (RTVs)Maintain good housekeeping standardsEnsure work area is free from hazards and work in a safe mannerAdhere to Loss Prevention control and compliance proceduresBe in compliance with all hygiene standardsPerform other duties as neededGussini Fashions February 2007 May 20097851 Richmond Highway, Alexandria, VA 22306Welcomed and assisted customer.Conducted register daily audits.Handled customer complaints and returns.Completed necessary reports on store inventory.Trained new employees.Education/awardsHigh School DiplomaWoodson High School, Fairfax, VA 22031Attending NOVA Community CollegeMacys The MAGIC Awards (2013-2015) |