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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo offer my experience and skills in an administrative assistant position with excellent potential for personal and professional growth with dedication, due diligence and enthusiasm.Skills & AbilitiesTwenty (20) years of of administrative responsibilities as well as continuing record of successful work with a willingness to learn and grow. Adept at handling delicate situations with attention to detail. Fully knowledgeable of business processes and organizational procedures. Recognized for being a team player and proven leadership. Strong operational skills and exceptional abilities in the following areas:ADMINISTRATIONAssisted commercial closing agent in daily and evolving administrative duties to include: Answering multiple phone lines. Greeting clients upon entering the office and directing them to the appropriate closing agent and/or to conference rooms. Data entry of new purchase contracts and/or pertaining documents. Maintaining outlook and google calendars for signing meetings and deadline dates. Receiving and depositing incoming initial deposit funds. Daily email and phone communication with all parties to the transaction (agents, lenders, buyers, sellers and attorneys). Along with document analysis to assist with clear title at the close of all transactions. Ordered and maintained office supplies for the office.CLIENT SERVICESSpecializing in: Answering multiple phone lines. Greeting clients upon entering the office, directing them to the closing agent and/or to the conference room. Daily email and phone communication with all parties to a transaction (agents, lenders, buyers, sellers and attorneys). Contacting and researching survey companies. Data entry of refinance transactions. Receiving and depositing of initial deposit funds for sale transactions.OFFICE OPERATIONSAssisted closing agent in daily evolving administrate duties to include: Answering multiple phone lines. Data entry of all new transactions to include but not limited to Sales, Refinances, Mobile Homes and Reverse Mortgage transactions. Received and deposited incoming initial deposit funds. Received invoices and commission instructions. Daily email and phone communication with all parties to the transaction (agents, lenders, buyers, sellers). Processed through all transactions by ordering payoff demands, homeowners insurance, typing opening packages for signature. Along with document analysis to assist with clear title and bringing all transactions to a smooth close. Disbursed final closing funds to all parties of the transactions at closing.SKILLSStrong interpersonal and interdepartmental communication skills.Preformed a variety of semi-complex office duties, such as document processing, data entry and report collation, Word processing and other document preparation.Maintained outlook calendar for meetings and deadline dates.Maintained effective electronic and hard copy filing systems.Use of time management and prioritizing duties with strong organizational skills.Work with sensitive information in a confidential manner.Ensure that all calls are answered timely, screened professionally and routed to the appropriate party.Ordered and maintained office supplies.Microsoft Office, including Word, Excel, Outlook and Teams.The use of Adobe Acrobat and Acrobat Pro to convert, sign, protect documents and e-signatures.Excise judgment and make decisions to promote smooth work flow environment.LEADERSHIPVolunteer Church Fund-RaisingWomens Ministry VolunteerMarine Corps Staff Wifes ExpoMarine Key Wife VolunteerEXPERIENCEFRONT OFFICE MANAGER ADMINISTRATIVE ASSISTANT ACCOUNTS PAYABLEJANUARY 2023 PRESENTESCROW ASSISTANT FIDELITY NATIONAL TITLE MARCH 2022 - OCTOBER 2022ESCROW OFFICER LAWYERS TITLE OCTOBER 2021 - MARCH 2022ESCROW ASSISTANT LAWYERS TITLE FEBRUARY 2009 TO JULY 2021Nominated for Assistant of the YearReceived award for 2010 100% AuditESCROW ASSISTANT, JR ESCROW OFFICER GOLDEN STATE ESCROW MARCH 2003 TO JUNE 2009REFERENCESLe Ann Spence PHONE NUMBER AVAILABLE / EMAIL AVAILABLEAmanda Brower PHONE NUMBER AVAILABLE / EMAIL AVAILABLEKimberly Rogers PHONE NUMBER AVAILABLE / EMAIL AVAILABLEPastor Harry Walker PHONE NUMBER AVAILABLE / EMAIL AVAILABLE |