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Click here or scroll down to respond to this candidateCandidate's Name
Columbus, OH PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEGlobal Retail Quality Assurance ProfessionalCreative, detail-oriented leader in the hottest consumer markets Cannabis/CBD, health, wellness, and beauty industry, with an entrepreneurial mindset, problem solver with experience in quality assurance and integrity, compliance, sourcing, product development, merchandising and manufacturing for retail consumer goods. Directed testing laboratories teams to create Positive-Release Program, saving $100,000+ annually. Ensured high quality of 2,300+ seasonal gifts across eight brands with low total year-end reject rate from 24% to 3%. Created Factory Certified Auditor (FAC) program with top three company suppliers of fabric, metal, and silicone. Developed company-wide recycling compliance program for disposable battery-powered charging device.Areas of ExpertiseASTM CE CFR CPSC CPSIA EU FCC FDA UL RoHS & REACH Green Belt Certification, Six Sigma ASQ Certification American Society for Quality GMP Certification Multi-Location Contract Packaging Full-Cycle Sourcing/PD and Merchandising Product Testing Protocols and SOPs cGMP (Good Manufacturing Practices Overseas Manufacturing Expertise Lean Manufacturing Analysis Global Manufacturing Auditing/Supply Chain OTC/Batching/QMS Design Construction Protocols Production Risk AssessmentExperienceJ+A Global Quality Assurance Advisor LLC, Columbus, OH 08/2016 - PresentExecutive Director, Global Quality Assurance/Product Integrity, and Compliance ConsultantDrove process and procedures, SOPs, testing protocols for retail consumer goods/OTC/Personal Care/Hard-lines/Soflines. Clients include: A&F, L.Brands INC, Best Buy, Forever 21, Dress for Success, Mutts & Co., Dicks Sporting Goods, Seventh Sense (PC), Urban Outfitters, SkyMint, Orveon Global Bare Minerals, Buxom, Laura Mercier color cosmetics/skin.Spearheaded client/supplier cGMP and audit program strategies to reduce quality defect ratio and map out vendor scorecards for a annual quality improvement of 40%.Understand requirements, including quality referential, request controls, and authorized third parties service providers and develop Standard Operating Procedures for clients and lead audits, inspections, and mitigate quality expectations up front.Liaise with other support departments (finance, logistics, sourcing, planning, tracking) to establish and maintain effective procedures to improve and achieve the targeted service level for all product categories.Communicate with suppliers to handle client complaints and problem solving Corrective and Preventive Actions (CAPA), Failure Modes & Effects Analysis (FMEA), Current Good Manufacturing Practices (cGMP), International Standards Organization (ISO), and Consumer Packaged Goods CPG).Green Growth Brands Inc., Columbus, OH 03/2019 - 09/2020Quality Assurance Manager/SourcingEstablished, implemented, and monitored quality goals and initiatives for the brand, working cross-functionally with key internal and external stakeholders, including: R&D, design, supply merchants, and production teams.Oversaw Product Integrity, Manufacturing, Quality Project Management, Compliance, Product Development, Packaging and Quality Performance. Improved 1st pass rate supplier quality 20%.Designed PP and TOPS standards and reference library for each form/sku.Generated dossier checklist for every launched product. Verified accuracy such as MSDS, IL, and IFRA.Owned and led Continuous Improvement projects of 100+skus across all GGB brands.Monitored stability, compatibility, microbiological, safety and assay testing programs.Improved on spec finished OTC goods by 15%.Provided real time, on-site quality, and technical support to manufacturing suppliers and worked with component suppliers and contract manufacturers to increase quality expectations to a level not yet achieved.Candidate's Name EMAIL AVAILABLE Page TwoThirty-One Gifts LLC, Columbus, OH 04/2017 - 01/2019Senior Global Quality Assurance ManagerOwned and led Continuous Improvement projects with annual savings in excess of $13k.Achieved and maintained global product quality performance/regulatory compliance by creating, establishing, and maintaining quality managementWrote process and procedures for product development, packaging, global sourcing, merchandising, manufacturing, and design, which accelerated time to market 50% from 52 weeks down to 26 weeks.Improved pass rate from 85% to over 95% resulting in $6 million cost reduction and reduced product retain rate from 7% to under 0.6% through developing and integration for Current Good Manufacturing Practice (cGMP), International Standards Organization (ISO), Good Laboratory Practices (GLP) product platforms.Prioritized internal and external supply chain performance and action plans with the implementation of a corporate wide defect database.Jo-Ann Stores, Hudson, OH 04/2015 - 07/2016Manager, Quality AssuranceLead continuous improvement of quality management systems, quality assurance/control, product testing, inspection.Managed 500 vendors and reviewed up to 10,000 new articles annually.Created merchandising testing protocol, establishing responsibilities for outside service providers/internal team.Ensured merchandise met government regulations and consumer expectations of quality, safety, performance.Created tools and Request for Quotation (RFQ) with third-party testing laboratories, influencing process efficiency around record keeping, departmental organization and data systems.Mixbin Electronics, LLC (Formerly MudBug Media), Columbus, OH 12/2013 - 04/2015Director, Global Quality Assurance & Product DesignManaged key initiatives specializing in the development of tech accessories/OTC for third-party and private-label brands. merchandising, product design/development, quality assurance, packaging, and regulatory compliance.Developed Standard Operation Procedures (SOPs) catered to clients' protocols, mitigating quality expectations for suppliers upfront, which grew the business by 22% by improving key consumer performance metrics.Leveraged proactive behaviors and customer service to create strategic opportunities through direct sourcing, product development and design.Provided leadership and training to build collaborative relationships with clients for clarity around quality testing, regulatory, and federal programs.Additional Relevant ExperienceMast Global Division of LBrands, Inc. Columbus, OH, personal care/gifting retailers/e-commerce with $2.6B annual sales.Senior Global Quality Assurance and Sourcing Manager, Gifting and Accessories Global Sourcing and Quality Assurance Manager Quality Assurance Senior Specialist Merchant, AccessoriesEducationMFA, Textiles and Fashion AnalysisRhode Island School of Design, Providence, RIMA, DesignBaldwin Wallace University, Berea, OHBS, Advertising and JournalismKent State University, Kent, OHBusiness MarketingCornell University, Ithaca, NY |
