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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 42ND StreetOcala, FL Street Address
Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryExperienced in Supervision, Customer Service, and Employee Training/Retention; Special skills include computers, sales, team building, and merchandising. Preserve excellent relationships with vendors and partners. ExperienceWalmart, Alachua, FL August 2015- PresentFreight Handler Associate Manually fill orders for stores for customer service Transport and or move freight using power equipment with utmost safety Maintained work area to keep the store standard enhancing sales Followed company policy as outlined in Employee Policy Guide Sams Club, Ocala, FL August 2013- August 2015Communications Associate Maintained awareness of promotions, advertisement, and share knowledge on product to provide quality customer service Promoted merchandise by display to increase sales up to 60% Maintained work area to keep the store standard enhancing sales Followed company policy as outlined in Employee Policy Guide College of Central Florida, Ocala, FL August 2011- May 2013 Information/Marketing Clerk Managed 5line phone system Filed and organized and also provide efficient data entry Received and distributed calls/emails Sent mass broadcastings to faculty and staffUnited States Army, Watertown, NY June 2006 - June 2010 Supervisor /Signal Support Systems Specialist Managed 8 employees enabling independent performance with excellence Administrated Information Technology procedures for 4500 customers for network access Installed, repaired, and troubleshot computers, radios and telephones to provide service communication systems Maintained tactical satellite communications/ GPS receivers/ mobile antenna systems Wal-Mart, FL April 1994 - June 2006Department Manager Sawgrass, FL (August 2004- June 2006) Increased sales by 30% by developing unique training techniques Supervised, motivated, and trained 12 workers Maintained merchandise ordering and inventory level Used sales reports to plan monthly and quarterly inventory forecast Assistant Manager Sunrise, FL (February 2002- August 2004) Managed scheduling of employees and related personnel issues Hired, trained, and coached employee teams toward successful attainment of planned performance Developed internal and external communications and reports as needed Ensured compliance and adherence to organizational policies and procedures Department Manager Sawgrass, FL (February 1999- February 2002) Assisted HR in conducting interviews and employee retention. Prepared monthly and quarterly plan reviews and inventory forecasts. Executed promotional and liquidation programs.Layaway Manager Sawgrass, FL (August 1997- February 1999) Trained and managed personnel in area of record keeping Conducted safety audits and inspections as well as review safety reports Customer Service Manager Sawgrass, FL (April 1995- August 1997) Established Four-Star Cashier Program used company-wide, to recognize employees and improve retention Built a teamwork environment that encouraged hard workers and customer relationship Trained and motivated up to 56 cashiers and improved the front-end performance by 80% Encouraged associates to achieve personal goals to constantly go beyond expected quotas EducationCollege of Central Florida Ocala, FL (B.A. Business Administration/ Psychology January 2011-2015 Plantation High School Plantation, FLReferences Available Upon Request |
