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.RAEJAPEARSONCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEWashington, DC 20020SKILLS Professional Protecting People and Property Interpersonal Skills Customer Service Excellence Microsoft Office 365 Writing reports Teamwork and Collaboration Excellent Communication Cash ManagementEXPERIENCEJuly 2023 - June 2024Unarmed Special Police OfficerAllied Universal, Washington, DC Worked in KIPP DC Schools and Planned Parenthood Federation of America Monitoring of CCTV cameras and front desk/front door Secured/patrolled premises and personnel De-escalated/kept calm under pressure during hostile situations and emergencies Assisted with routined fire drills Answered phone calls/scheduled appointments Conducted emails Acknowledged customers with questions or inquiries Completed Daily Activity and Security Pass Down Reports Greeted and checked in clients/guests Reported crimes, incidents, and alarms Utilized two-way radios for seamless communication within the security team January 2022 - June 2023Unarmed Special Police OfficerLGC Security, Washington, DC Worked in KIPP DC Schools and Event Staff Monitoring of CCTV cameras and front desk/front door Secured/patrolled premises and personnel De-escalated/kept calm under pressure during hostile situations and emergencies Assisted with routined fire drills Acknowledged customers with questions or inquiries Completed Daily Activity Reports Greeted and checked in clients/guests Reported crimes, incidents, and alarms Conducted bag checks Utilized two-way radios for seamless communication within the security team January 2020 - July 2022Sales Associate/Cashier ManagerShoe City, Washington, DC Managed the cash register Counted cash and closed out register Conducted refunds/spilt payments Assisted customers with questions or need of further assistance Made additional sales of merchandise on the sales floor. Provided excellent customer service Remained calm under pressureJanuary 2021 - February 2021Security GuardANPS Security, Washington, DC Secured the National mall and Military equipment for the 2021 Inauguration Conducted patrols Observed and remained on post Took notesJune 2017 - July 2019Childcare AideMiriam's Growing Seeds Daycare, Washington, DC Monitored the safety of children Assisted with meal prep and snacks Helped children with good hygiene such as, changing diapers of infants and toddlers Participated in learning and play activities Assisted in teaching curriculumJune 2016 - August 2016Camp CounselorAgape Cabbage Patch Early Learning Development Center, Washington, DC Assisted with supervision of children Provided the highest level of customer service to children and families Participated in learning and play activities Ensured campers well-being and made sure their experience was fun and rewardingEDUCATIONExpected graduation December 2025Business Management CandidateDelaware State University, Dover, DelawareJanuary 2019High School DiplomaEastern Senior High School, Washington, DC.