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Medical Assistant Customer Service Resum...
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Title Medical Assistant Customer Service
Target Location US-NC-Clayton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Medical AssistantClayton, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceMedical AssistantDr.Bartels-Cary, NCJanuary 2022 to June 2022(Paper charting)Triage patients, vitals, update medications, administer B12 injections and educate patients how to administer at home, phlebotomy, EKG's, urine drug screens, medication were processed on site. Diet counseling and medication counseling. Cleaned and stocked rooms, answered phones, filed/pulled charts for pre-charting, lab, patient calls ect.Certified Medical AssistantKamm,Mckenzie OB/GYN-Raleigh, NCJanuary 2005 to January 2013(EMR)Patient triage, vitals, medication/allergy update . Prepare rooms/patient for visit, assisted provider with pap smears, biopsies, colposcopy, IUD placement/removal, cryo, staple removal. Injections and NST's. I also worked as the surgery scheduling nurse verifying insurance and scheduling surgeries for the providers.Certified Medical AssistantDuke GI special procedure clinic-Durham, NCWorked at Duke hospital GI special procedures Clinic assisting MD with endoscopies and colonoscopies. Responsibilities included... Preparing rooms and paient for proper procedure, making sure all machinery and supplies we're ready. Assisting MD with procedures and making sure all biopsies were labeled / processed correctly. Disassembling machinery for sterilization and cleaning/sterilizing rooms for the next procedure..Certified Medical AssistantMilitary base..Edgewood /Aberdeen proving grounds-Baltimore, MD Started off working on base in the medical records department as a contractor through a company called(Battelle), within a few months I was hired on as GS6 where I then worked at the TMC as a Medical Assistant. ..duties included...patient histories,vitals, audiology, spirometry and respirator fit testing Certified Medical Assistant (CMA)Smithfield Cardiology-Smithfield, NC(EMR)Patient triage : H&P, Ekg's and Holter monitor. Lead pacemaker clinic 2 days a week. EducationCertificate in Medical AssistingMedix - Towson, MDJanuary 1991 to December 1991Skills Triage (10+ years) Vital signs Medical terminology EMR systems Medication administration Experience Administering Injections Phlebotomy Laboratory Experience Medical Records EMR systems Medical records Medical terminology Typing Vital signs Customer service Leadership Laboratory experience Cooking Restaurant experience Hospitality Cash register Delivery driver experience Driving Teaching Grocery store ChildcareCertifications and LicensesMedical Assistant (AAMA) presently recertifyingJanuary 1991 to July 2013Graduate from Medix School Towson, Maryland 1991American Heart Association AED Certification 2023American Heart Association BLS certification 2023March 2023 to March 2025Certified Phlebotomy TechnicianDriver's LicenseMarch 2022 to July 2028#PHONE NUMBER AVAILABLEClass DCertified Medical AssistantAssessmentsMedical terminology  ProficientAugust 2022Understanding and using medical terminologyFull results: ProficientAttention to detail  ProficientAugust 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer service fit  ProficientNovember 2022Measures the traits that are important for success for customer service roles Full results: ProficientNursing assistant skills  ProficientOctober 2022Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: ProficientPatient-focused care  ProficientJuly 2023Responding to patient concerns with sensitivityFull results: ProficientWork style: Conscientiousness  ProficientOctober 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientSupervisory skills: Motivating & assessing employees  Proficient October 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientVerbal communication  ProficientOctober 2022Speaking clearly, correctly, and conciselyFull results: ProficientWork style: Reliability  ProficientSeptember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientProtecting patient privacy  ProficientAugust 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientCustomer focus & orientation  ProficientOctober 2022Responding to customer situations with sensitivity Full results: ProficientClinical judgment  ProficientJanuary 2023Assessing a patient's condition and implementing the appropriate medical intervention Full results: ProficientAnalyzing data  ProficientMay 2023Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: ProficientMedical receptionist skills  ProficientAugust 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information3/2023 HepB, MMR and Varicella titers done... Negative PPD... TDAP, FLU and COVID vaccinated 2 doses (Pfizer)...Previously certifiedDrug screen collection (saliva, hair and urine.) Breath alcohol testing. Audiometrey/Spirometry andRespirator fit testing.

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