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Click here or scroll down to respond to this candidateCandidate's Name
Haines City, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESeeking a dynamic position where I can leverage my skills, academic knowledge, and experience to contribute to the companys success. Committed to professional growth and development. SKILLS Bilingual: English and Spanish Computer savvy Data entry Customer relations and service Strong communication and organizational skillsEXPERIENCEUnited States Postal Service 11/2023-PresentTampa, FLPSE Mail Processing Clerk Preparing work area with necessary equipment and materials. Lifting and carrying moderate to heavy mail and packages. Loading and operating machinery for processing, sorting, and canceling items. Sorting and organizing mail for delivery, ensuring parcels are packed in delivery route order. Ken Ben Industries 02/2020- 07/2023Brooklyn, NYScofflaw Enforcement Agent Enforce NYC vehicle booting and towing policies for unpaid parking or camera violation tickets. Patrol assigned routes ensuring safe driving of the company's vehicle equipped with LPR cameras.. Verify vehicle license plates using the company system, enter data, write reports, and manage emails. .Collaborate with NYC marshals and Sheriffs police Finest Towing 05/2014 01/2020Staten Island, NYRepossession Agent Utilize LPN/RDN software to process and read vehicle plates. Manage various accounts to locate vehicles. Evaluate over 300 collection accounts. Verified client information and investigated leads by checking addresses and contacts. Contact the debtors to demand and recover unitHealthFirst 07/2019 - 07/2021New York,NYRemote Customer Service Representative Interacted with providers and members by phone to address inquiries, concerns, and questions about insurance coverage and products. Handling Personal Health Information (PHI) in a professional manner. Compliance with HIPPA guidelines.JetBlue Airways Corporation 05/2014- 08/2019Queens, NYActing Supervisor Ground Operations01/2017- 08/2019 Coached, counseled, and scheduled over 100 crew members daily. Scheduled and monitored of over 70 flights per shift Ordered and maintained inventory for crewmembers. Oversaw the Ramp Coordinator and Training Liaison Department Coordinated interview between candidates and hiring managers, ensuring a smooth and efficient process. Ground Operation02/2016- 01/2017 Maintained ramp safety and security. Complied with all safety procedures & station policies. Communicated constantly with Flight Crew personal and ground personnel to ensure customer safety during boarding and departure. Handled customer baggage, airfreight, and COMAT with care and accurancy. Airport Operations05/2014- 02/2016 Issued boarding passes and assisted passengers with ticket checks at the entrance gate. Directed passengers to correct the boarding area using passenger manifest, seating chart and flight schedules. Opened gate for passenger boarding. Handled customer calls, addressing needs and resolving issues. Collected client information and confirmed pricing policies. Citi Bank 01/2010- 01/2014New York, New YorkBank Teller/Call Center Representative Processed daily cash deposits and withdrawals. Handled sales referrals and prompted bank services. Delivered exceptional customer service in a call center, resolving issues and promoting products. Answered customer inquiries and provided account information. Established new accounts including checking, savings, lines of credit, and loans. Researched and resolved customers issues on personal accounts. Maintain confidentiality of bank records and client information. EDUCATIONIndependence High School 06/2010New York, NYObtained Diploma |
