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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Texarkana, AR Street Address
SUMMARYSKILLSLeadershipGoal-orientedProcesses and proceduresQuantitative skillsContent management expertiseExperience in leadershipMaintenance & RepairOrganizational skillsPeople skillsReliable and trustworthyMultitaskingEXPERIENCESupervisor/ Lead Man, Americold, June 2016-CurrentTexarkana, AREnforced rules and procedures for accuracy, efficiency and safety.Monitored daily operations for quality and adherence to work order specifications.Collected key performance indicator metrics, analyzed results and offered processimprovement recommendations based on data.Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.Supervised, trained and guided team by coaching on daily activities.Documented timecard data, maintenance logs and production logs.Coordinated efficient line changeovers to meet standards and maximize uptime.Communicated daily schedule and delegated work to employees.Complied with company policies, objectives and communication goals.Established and enforced clear goals to keep employees working collaboratively.Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.Coached and mentored staff members through constructive feedback to develop long-term career goals.Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.Provided ongoing training to address staff needs.Developed position rotation to support continuous improvement and operator development.Performed scheduled and surprise inspections of worksites to gauge technician skill andperformance in field.Coordinated with internal departments to maximize operational efficiency across production and administrative areas.Inspected incoming supplies to conform with materials specifications and quality standards.Resolved customer complaints and adjusted policies to meet changing needs.Monitored equipment, checked supplies and coordinated manpower to meet expected demand.Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.Interviewed applicants, recommended individuals for hiring and evaluated staff performance.Conducted evaluations and reviews for employees.Identified and corrected performance and personnel issues to reduce impact to business operations.Enhanced group productivity by developing and implementing new strategies.Created training manual for all employees to use as reference guide.Realigned workflows with changing business demands by evaluating processes and employee strengths.Shift Lead Manager, ITI, July 2014-May 2016Texarkana, TXIncreased customer base and market share by promoting product through diverse channels.Generated reports to assess performance and make adjustments.Positioned skilled staff in key areas throughout shift to optimize department productivity.Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.Managed schedules, accepted time off requests and found coverage for shifts.Upheld company standards and compliance requirements for operations and cleanliness of all areas.Spearheaded training initiatives to improve employee performance and bottom-line business results.Executed strategies to foster better customer service and promote positive and engaging environment for all.Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.Addressed internal and customer-related issues each day and affected strategic resolutions.Reviewed employee performance and delivered constructive feedback to improve weaknesses.Met with each associate to establish realistic monthly sales goals.Upheld internal standards and productivity goals to meet targets.Studied existing procedures and policies to offer optimal leadership to employees and operations when standing in for absent managers.Improved productivity initiatives, coordinating itinerary and scheduling appointments.Completed thorough opening, closing and shift change functions to maintain operational standards each day.Collaborated with other workers to present insurance alternatives as part of comprehensive financial plans.Recruited, hired and trained new employees, including monitoring and review of individual performance.Maintenance, Tyson Foods, February 2010-January 2013Hope, ARPerformed general maintenance on machinery and equipment to prevent malfunctions.Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.Diagnosed and repaired mechanical issues according to industry standards.Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.Assessed system operations to identify potential areas requiring maintenance services.Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.Replaced wall sockets, ran lines and completed basic carpentry to finish installations.Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.Used electrical drawings to troubleshoot and repair electro-mechanical and other systems.Used rulers and micrometers to inspect parts to determine changes in dimension requirements.Installed new systems, replacement parts and components to maintain proper operation.Maintained clear and safe workspace area to meet OSHA standards.Repaired equipment and machinery, performing maintenance according to updated industry standards.Updated documentation for recordkeeping and customer use.Maintained available parts, tools and materials inventory to respond to issues.Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.Applied hazard prevention procedures according to regulatory mandates, including assessing electrical appliances and connections.Mentored junior maintenance professionals to provide instruction on correct repair procedures.Changed HVAC filters and cleaned condensation drains to perform preventativemaintenance on HVAC systems.Responded to personnel queries and troubleshooting requests, issuing remediation and repair services to improve employee satisfaction.Trained maintenance workers to repair machinery and equipment units, including lighting and HVAC.Contacted vendors to procure equipment and tools to meet organizational demand.Carried out repair work on equipment, typically returning machines and tools to service within hours.Collaborated to assess organizational equipment performance needs.Resurfaced interior and exterior equipment surfaces using brushes, rollers and spray equipment.Performed performance and safety inspections on equipment and machinery to maintain operational baseline.Assisted in developing equipment performance blueprints and timeline.EDUCATION AND TRAININGHigh School DiplomaArkansas High School, Texarkana AR May 1998 |
