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Title Customer Service Medical Office
Target Location US-AL-Trussville
Email Available with paid plan
Phone Available with paid plan
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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional backed by retail and customer service industry experience. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with healthcare team. Maintain and assure patient privacy and confidentiality.Ultimate Medical Academy  HIPAA Essentials for Healthcare Professionals Certificate.Regarded as a natural people person with strong interpersonal communication skills.Manage time and priorities to meet established deadlines.Show sound judgment and good decision making when dealing with problems.Microsoft Office Applications  Word, Excel, and PowerPoint.KEY QUALIFICATIONSMedical Practice Management Systems Medical Terminology Medical Records HIPAA ComplianceInsurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle ManagementMedicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical BillingMedical Office Medical Administrative Patient Registration Data EntryEDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences  Medical Office and Billing Specialist, 2024PROFESSIONAL EXPERIENCEStay-at-Home Parent  Dora, AL 01/2013  PresentHomemakerEnsure household duties are completed in a timely manner and manage household budget.Coordinate medical care, meals, and social activities.Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.Walmart Neighborhood Store / Pharmacy  Birmingham, AL 10/2023  02/2024Overnight Stocker / Customer Service  RetailServed as direct point of contact and delivered excellent customer service with a positive attitude.Operate the cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.Stocked shelves and kept work area clean and organized.Worked in a professional, team-oriented manner, followed procedures, and interacted with diverse customers and staff.The Days Inn  Pelham, AL 08/2023  10/2023HousekeeperCleaned guest rooms as assigned and according to priority to meet deadlines.Provided consistent, high standard services in a fast-paced, results-based environment.Followed regulations and hotel requirements.Answered guest inquiries and ensured security of guest rooms.Performed duties with attention to detail, accuracy, follow-through, and confidentiality.

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