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Click here or scroll down to respond to this candidateKENITRADAVISStreet Address July Dr. Apt, 203Silver Spring, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLS SUMMARYExperienced Customer service provider and educator with over 20 years of experience in providing excellent supervision and care to people with customer concerns and needs. Highly accomplished in creating solutions for all customer and client concerns. Dedicated to helping customer better understand technical,and developing issues with situations such as but not limited to products, care, relation with products and customers. EDUCATION2000-2004 James Hubert Blake High School Early Childhood Development 2006-2008 Kaplan University BusinessDevelopment2005-2006 Everest Institute Medical Assistant2008-2009 Everest Institute PhlebotomyEXPERIENCE2015-Present MCPS DOT Bus Attendant and Customer Relations Provide Health Documentation for each student Assist in loading and unloading children at desired locations Help with behavioral issue with various students Reviewed emergency contact numbers, special instructions, and expected return time for student coming from and going to school. Provide drivers with navigation to a from locations specified on our run sheet Under close supervision, attends to the physical and emotional needs of special education students on school buses. Responsible for the care and safety pf students with differing abilities transported to and from their homes and schools. Provided the driver freedom to operate the school bus safely by creating a positive and safe transportation environment.22009-2015 Independent Childcare Provider, Customer relations organizer Care for infant to middle school-age children daily and often during limited evening/overnight hours. Reviewed emergency contact numbers, special instructions, and expected return time with parents prior to their departure. Maintain a safe play environment. Dress children and change diapers. Observe and monitor children's play activities. Communicate with children's parents or guardians about daily activities, behaviors, and related issues. Provide care for mentally disturbed, delinquent, or handicapped children. Keep records on individual children, including daily observations and information about activities, meals served, and medications administered. Support children's emotional and social development, encouraging understanding of others and positive self-concepts. Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention. Assist in preparing food and serving meals and refreshments to children. Instruct children in health and personal habits, such as eating, resting, and toilet habits. Create developmentally appropriate lesson plans. Help children with homework and school work. Sterilize bottles and prepare formulas. Read to children and teach them simple painting, drawing, handicrafts, and songs. Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books. Regulate children's rest periods. Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens. Organize and store toys and materials to ensure order in activity areas. Organize and participate in recreational activities and outings, such as games and field trips. Place or hoist children into baths or pool2004-2009 The League for People with Disabilities/ Camp Greentop, customer service representative Provided continuous supervision to children and adults during indoor and outdoor activities and created and maintained safe learning and playing environments. Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits. Observed and documented childrens behavior and progress, and provided written and verbal updates to parents; notified parents of potential behavioral issues. Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting. 3 Assist in maintaining accurate program records including incident reports, logbook documentation, and daily attendance. Assist in program planning based on pre-arranged educational/recreational themes. Guide campers in participation of all activities. Supervision of campers and activities at all times. Adapting programs to include all campers. Providing emotional support and encouragement to campers. Work as part of a team. Assist in tidying up after activities. Be familiar with the special needs, medical conditions, dietary concerns, and/or behavioral problems of the campers and act according to directions provided by the Camp Medic/parent or guardian. Provide personal care, feeding, and toileting for campers as required. Be a positive role model to campers and be available at all times. Ensure that safety standards are maintained at all times Report any accidents/incidents to the Camp Medic and Director (incident reports) |
