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Email: EMAIL AVAILABLE ~ Cellular: PHONE NUMBER AVAILABLESummaryCritical thinkerGlazierProject coordinationProblem-solverArchitectural glass production supervisorOperations team leadSummary of Qualifications and AccomplishmentsExperienced glazier with a strong background with managing the glass production processRelationship manager accountable interacting and maintaining good relationships with manufacturers, sales professionals, design teams and vendorsIncredibly organized while managing high-volume demands with time and resource constraints positively impacting balance sheet.Experience understanding manufacturing and production processes in the glass industryExperience reading and interpreting architectural drawingsFamiliarity with the various applications and tools used in glass fabricationExperienceCity of Chicago, Chicago, ILFleet and Facility Management 2017-2018GlazierResponsible for cutting, installing, removing glass and related materials.Worked with various surfaces and settings: windows, skylights, facades, interior walls.Maintained safe work environment and provided area suggestions pursuant to OHSA guidelines.Efficiently carried out other facility management projects as deemed necessary by management.Skyline Design, Chicago, IL 2012 - 2016Glass Fabrication DepartmentSupervisor/Head of Glass Fabrication Department/Project ManagerAccountable for building a fabrication unit with high-volume capacity. Managed projects for all non-tempered jobs in the sample fabrication department.Identified and recommended a process change to reduce waste and improve efficiency. As result of the improvement, the facility was able to process orders quickly, had better inventory control and increased safety.Maintained high quality standards to ensure fabricated complex glass samples met customer requirements causing a reduction or elimination of loss.Managed multiple internal and external relationships providing the department with capacity to fulfill additional orders. This enabled Skyline to grow the business and achieve revenue targets.Supervised and managed four staff and provide back-up support to other team leads.Ed Hoy International, Warrenville, IL 2004 - 2012Glass Restoration WarehouseAssistant SupervisorManaged the day-to-day workflow and operations of warehouse staff. Responsible for OSHA oversight, managing the order fulfillment process for quality and accuracy, and general warehouse operations.Worked closely with internal sales teams and operations on sales promotions and initiatives increasing brand awareness in the marketplace.Participated in multiple open-house events or promo days by interacting and educating potential customers.Provided instruction to employees on glass cutting technique, tools/applications, how to interpret and understand customer orders and packaging. Efforts reduced the number of errors made on glass projects with improved technique and packaging.Interacted with customers regularly and provided exceptional service to new and existing clients by addressing concerns or questions about products, availability and quantity.Consistent in executing strict professional guidelines.Hollander Glass Central, Downers Grove, IL 2000 - 2004Operations and Distribution CenterHead SupervisorDepartment supervisor for a large-scale glass distributor. Accountable for general supervision of warehouse staff, managing workflow and order process.Provided guidance and instruction to staff on daily tasks.Managed the order process and quality control to ensure all items and/ or supplies were carried out per customer request.Forklift operator in loading and unloading trucks when resources were not available.Education and Other Relevant SkillsPMP Certification, enrolled in prep course. Completed certification summer 2017Education: Cabrillo High School, Lompoc, CAGraduated with diplomaFamiliar with Microsoft officeComputer Numeric Control (CNC)Architectural and restoration glazier |