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Click here or scroll down to respond to this candidateCandidate's Name
Address: Street Address
Cell PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEProfessional SummaryI Have effective sales, communication skills,leadership skills and data entry in time management. I am skilled in building customer rapport and cooperative relationships and creating a win-win situation in a fast paced and multi-task environment.I am self driven and motivated with results as a driven team player with the ability to leadSkillsCertified Pharmacy Technician No. PHT. 53761Pharmacy- Based Immunization Administration by (Pharmacy Technician) 01/26/21-01/26/24ServSafe (ANSI) (CFP) Food ProtectionManager Certification No. 10029673,Completion 5/2013Management/SupervisionHospitality/Restaurant ManagementBar/Beverage Management NutritionWork HistoryPharmacy Technician 06/30/21-06/30/22Pharmacy-Based Immunization Administration 01/26/21-01/26/24I have successfully complete the APHA/WSU Pharmacy based immunization administration by pharmacy technician training program focusing on the skills associated with vaccine administration.Customer Service Manager, 01/2018 to 01/2020Wal-mart- Ladson,SC. Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.. Reviewed repeated issue within operations and business management to solve problems and improve company outcomes. Exceeded team goals and collaborated with Staff members to implement customer service initiatives.. Assumed ownership over team productivity and managed workflow to meet exceed quality service goals..Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.. Resolved customer complaints while prioritizing customer satisfaction and loyalty.. Increased customer retention by developing and offering unique discounts options while driving interest in new product linesHead Department Service Manager, 03/2011 to 01/2018McDonald- Summerville. Conducted training and change management process to improve operations.. Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.. Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.. Hired and managed all kitchen staff. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of Surfaces and equipment. Limited portion sizes and used garnishes to control food cost.. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.. Coordinated and organized all restaurant inventory.Crew Member, 02/2007 to 03/2011Burger King- James Island, SC. Operated as a full-service food provider in an establishment by taking orders, preparing meals and collecting payments.. Promoted customer loyalty by efficiently handling food and service complaints.. Prepped food items for later use to save staff time during busy hours.. Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat businesses. |
