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Excellent and outstanding customer service representative. Experience in being a products manger in sale for technolog plus retail sell/merchandising. And a outgoing business administrator.Florence, SC 29501EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy name is Candidate's Name and I am educated with associate degree from Francis Marion University in South Carolina for business administration and I am experienced in customer service, retail sales and merchandising plus B2B sales. I really have a strong passion for people in customer service businesses especially selling and retail. I'm enjoy working with clients at any time to help resolve any statements of issues that they're currently having at that moment or don't understand. I love speaking with customers so they can enjoy a good customer service representative. With the education I am proficient in business management scenarios situations and also a good credit advisor from Lexington law firm. I like to build off of dedication and hard work. From managing businesses and overseeing sales at my past jobs I am a good asset to any company or small or local businesses that I am associated with.Authorized to work in the US for any employerWork ExperienceRetail MerchandiserDriveline Retail Merchandising - N/AJanuary 2024 to PresentRetail MerchandiserField MerchandiserRMS Retail Merchandising Services - Brooklyn Park, MN November 2023 to PresentRetail MerchandiserSells AssociateGNC Holdings Inc - Florence, SCNovember 2023 to January 2024Customer service/retailCSR - Customer Service Representative/DispatcherAssociate Asset Recovery - Florence, SCNovember 2023 to December 2023Repo dispatcher and data entry reporterSell AssociateOverstock mattress and Furniture - Florence, SCSeptember 2023 to December 2023I sell the furniture with a commission. My other responsibility is updating the store and inventory. FaneuilCustomer Service Represenative - Florence, SCJanuary 2023 to August 2023Customer service representativeWEC Wisconsin Energy Company and Dominion Energy Company Customer Service RepresentativeAT&T - United StatesMarch 2022 to October 2022Customer service representativeCustomer Service RepresentativeT-Mobile - United StatesSeptember 2017 to January 2020Customer service representativeCustomer Service RepresentativeLexington Law - South CarolinaDecember 2016 to February 2017Customer service representativeReceptionistLake City Medical - Lake City, SCFebruary 2014 to October 2016Receptionist/Front DeskEducationAssociate's degree in Business AdministrationFrancis Marion University - Marion, SCAugust 2010 to December 201612 in studentLake City High School - Lake City, SCAugust 2006 to May 2010Skills Customer Service6 (6 years) Front Desk (6 years) Data Entry (6 years) Phone Etiquette (6 years) Microsoft Outlook (6 years) Research (6 years) 5G (6 years) Insurance sales (6 years) Customer support Internet Of Things (IoT) (6 years) 4G/LTE (6 years) Presentation Skills (9 years) Project Management (3 years) Telecommunication (6 years) Agile (4 years) Ethernet (10+ years) CSS (3 years) Operating systems (10+ years) Windows (10+ years) Business (6 years) Android (10+ years) LAN (10+ years) Software Testing (6 years) B2B (5 years) Leadership (10+ years) Human resources (9 years) Marketing (3 years) Negotiation (6 years) Retail sales (2 years) Cold calling (2 years) iOS development (3 years) Recruiting (6 years) Serving (Less than 1 year) Software troubleshooting (6 years) Zendesk (6 years) Employment & labor law (4 years) HIPAA (3 years) Databases (5 years) Computer Networking (7 years) Inside sales (6 years) QuickBooks (8 years) SaaS (6 years) Adobe Acrobat (10+ years) VoIP (5 years) Sales Retail sales POS Guest services Cold calling Front desk Windows Google Suite Mac OS Salesforce Analysis skills Customer service Technical support Telemarketing Inside sales Outbound sales Leadership HIPAA Telecommunication Human resources Merchandising Android VoIP Office management Workday iOS (10+ years) BankingAssessmentsInside sales ProficientNovember 2022Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCall center customer service ProficientNovember 2022Demonstrating customer service skills in a call center setting Full results: ProficientRetail customer service ProficientSeptember 2023Responding to customer situations in a retail setting Full results: ProficientCooking skills: Basic food preparation Proficient December 2021Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientOutside sales ProficientNovember 2022Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientManagement & leadership skills: Impact & influence Proficient November 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientSales skills ProficientJune 2022Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |