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Click here or scroll down to respond to this candidateCandidate's Name , TX 469.569.0498 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLETechnical Leader Technical Professional Technical PRODUCT Manager- StrategyAccomplished Sr Product Manager with a track record of driving product innovation and business transformation at fortune Street Address companies. Expert in strategic planning and Agile project management, I excel in technical architecture and systems integration. My leadership in machine learning initiatives has significantly enhanced credit and collection decisionsAreas of ExpertiseCommunication, Leadership, Time Management, Organization, Strategic Planning & Analysis, Goal Setting, Technical Architecture, Convergys, Telegence, Amdocs, Remedy, Quality Center (HP), IT Strategic Planning, Ericsson CBiO Interface & Application Integration, Change Agent, Systems Integration, Agile Project Management, Data Conversions, Rally/CA Agile Expertise, Granite Inventory, Wireline, Kenan, Marconi (Ericsson), Openet, Digital Route, HP IUM, Order Management & Activation, Business Process Transformation, Business Intelligence (BI) Reporting, Advanced Data Quality - Pre & Post Paid, Agile & Waterfall Approaches, JIRA, TDP, Rally. Microservices with AWS Lambda, React, CACS X (Collection), ServiceNow, SaaS product management experience in an agile development environment.Professional ExperienceInfosys Consulting 2022 2024Lead Business Analyst/ Sr Product Manager - Assigned with DirecTV Infosys Consulting01/2022 02/2024Project: BEST and OTC (DirecTV)Product Vision, Roadmap and MVP for A new CART creation using REACT technology for new acquisition for Direct, Indirect and Digital Chnl. The product vision was to replace OPUS with a new front-end sales portal to take order and checkout end. Interaction with Credit Decision(HRC), Payment Gateway, STMS (Biller), CACS X etc.Initiated a roadmap and integration plan for DIRECTV satellite and Preferred internet productLeading the requirement gathering with DTV business OTC/Collections and BEST programManaging the EPIC, Capability, features in JIRA AlignPresent EPIC to the PI planningKey liaison to achieve an on-time MVP launchImplemented CGI/CACS X for DirecTV collection PlatformImplemented ServiceNow ITSM with DireccTV new sales platform (BESTLead Product Manager for Credit and Collection decision using Machine Learning.Re-engineering the Online (Directv.com/B2C) to pay online and manage the account for the delinquent account (OTC Project).Manage Backlog Features by using JIRA and JIRA align.UAT participation and present to business.Continued with InfosysClient: Dish NetworkProduct Management OM and CPQ engagement and ServiceNow integration. 2020-2021Product Strategy for 5G product development with Microservices, Microservices with AWS Lambda and delivery in DevOps Sec environment.Product Vision, OM Framework, roadmap, and Order management product strategy for Dish.Market Analysis and manage the EPIC based on product vision.Responsible for the development of competitive cost cases for complex, multi-year opportunities which meet the customers requirements.Propagate technical Infrastructure Services solution assets and best practices.Product modeling focus with 5G technology.MVNO/MNO services with Catalog and price plan concept.Hensen/Sigma OM green field implementation.Implemented ServiceNow ticketing tool for DISH incident management.Daily presentation for progress, risk etc. to leadership.Innovation and design slice composer for 5G IOT based product based on the current and future market.AWS Lambda cloud implantation for Inter port services effort.Managing the EPIC, Capability, features in RALLEY.Continued with InfosysClient: Verizon Business Sr. Product Manager 2019 2020Partners with the business to drive the Product Vision, Product Strategy, Product Roadmap and align with ITOversee digital innovation, operating as a trusted coach and guide for staff teams and involved stakeholdersEstimate the LOE.Liaise with Project Managers, Developers and system administrators to create, assess, test and launch phases of the SDLCCreate reporting tools and a data depository to measure procedural conformance and tool utilization via monthly metricsCoordinate collaborative efforts of release; develop management standards, as well as identify new tools and technologies to develop release streams and buildsOversee the release schedule and primary release milestones across programs; search and report on product release dependencies throughout projects.Managing the EPIC, Capability, features in JIRA.Leads the delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management.AT&T Entertainment Group Delivery Sr. Technical Business Architect/ Product ManagementContracted by KPMG. 2017 2019Manage ordering and product configuration, contracted by KPMG to manage critical defects and review all phases of the solution process.Prepares high level solution design presentations for leadership review.Partners with Senior leadership to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/work streamsOversee the architectural design of 6-7 large projects concurrently, all involving a heavy reengineering processApprove solution estimation based on the design and submitted by the vendorLead DevSecOps onboarding for OMS and EPC/CPQ and Enterprise Table ManagementExamine design documents and approve the solutions proposed by AmdocsDesigned and spearheaded the effort for an Independent Offer Management Platform (IOP) in MicroservicesPlayed an integral role in the AT&T DirecTV conversion to a singular billing platform, one-enabler billing, OMS, CRM and EPCManaging the EPIC, Capability, features in JIRA.HCL America Product ManagementClient: CenturyLink Order Management/ Ericsson Order Care and ServiceNow Implementation. 2016 2017Managed the CRM product vision, Roadmap and MVP for Centruylink CRM project.Serves as technical Product Manager (accountable IT representative) and is responsible for technical stewardship of largest initiatives.Involved as a Product manager for ServiceNow ITSM tool used in change management.For CenturyLink-BSS/OSS client, order care/management, fulfillment and Granite/Telcordia network inventory controlSupervised the Development Team during order management conversion using Agile and Scrum methodologies; utilized catalog-driven Ericsson Concept Wave order management tool with large telecoms based in the U.S.Gathered requirements and managed product backlogForged working relationships in collaboration with the Ericsson Team to resolve design or development issues.Leveraged Rally to support Agile development and continuous testing/delivery; created a traceability matrix using Rally as wellManaged the Design Review process to note design gaps and requirements provided by Ericsson.Managing the EPIC, Capability, features in FFALLEYEARLIER ROLESTechnical Business Analyst (Lead), US Cellular (Contract), 2014T-MOBILE (CONTRACT) Solution Architect-BSS Solution Delivery Consultant 2014 2016Frontier Telecom (Contract Architect Wireline (CLEC) Billing Data Conversion (Consultant), 2010T-Mobile: Lead Business Intelligence and Data Quality (Consultant) 2010 2014CLEARWIRE (CONTRACT) Technical Business Analyst (VoIP - CRM), OMS and EPC (Consultant) 2009 2010SPRINT CORPORATION Principal Architect (Sr. Manager) Mediation and Usage/Roaming Partner 2004 2008Senior Technical Business Analyst Wireline Billing Conversion (Consultant), Puerto Rico Telecom (Contract), 2008 2009Sr. Architect Mediation, M2M and Mobile Payment (Consultant), AT&T Mobility (Contract), 2008Business/Systems Analyst Unified Billing Platform, Sprint Corporation, 2000 2004Software Engineer, Sprint Corporation, 1999 2000Database Administrator DBA (Consultant), MCI/WorldCom, 1997 1999Education & CredentialsBachelor of Science, Southeastern Oklahoma State University, May 1997Safe Agile 6.0 Certificate. ID PHONE NUMBER AVAILABLECertified SAFe 6 Product Owner/Product Manager CERTIFICATE ID: 25674352-1226Note: US Citizen |
