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Click here or scroll down to respond to this candidateE S T R E L L A C A M P SPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Fairview Dr,Cumming, GA Street Address
PROFESSIONAL SUMMARYHardworking, dedicated & focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.SKILLSEmployee Benefits CobraHRB VantageMicrosoft Office/Word Customer ServiceSales Bilingual (Spanish)Sales negotiation Offer documentationProperty staging Property researchSchedule coordination Promote propertiesNegotiate sales Solicit listingsAdvise clients Verbal communicationMultitasking TeamworkOrganizationEXPERIENCERealtor, Self Employed, Jun 2018 Current, Cumming, GA Real Estate Agent/Realtor. Constantly seeking new clients, specialized in First Time Home buyers. Overseeing the purchase process from beginning to closing. Owner, The Vintage Couple LLC, May 2018 Current, Cumming, GA Owner, Purchasing, Manager, Customer Service, Sales- Small Furniture and Home Decor Store-Responsible for the design, operations, Purchasing, Staging, Greeting Clients and any follow up necessary as part of our Customer Service Policy. HCM Service Consultant, ADP, Nov 2012 Nov 2018, Alpharetta, GA Provided support regarding Benefits to Clients - Facilitated client calls regularly and maintained open communication with all clients. Oversaw the proper transmission of Carrier Files during Open Enrollment and on an ongoing basis. Handled all incoming Cobra inquiries, proper transmission of files, correction of errors. Benefits Service Representative, ADP, Apr 2011 Nov 2012, Alpharetta, GA Managed required employee and benefits reporting to comply with state and federal EClaws.Resolved and researched client inquiries regarding health insurance and employee benefits.Managed Open EnrollmentsManaged "At Risk clients" -Was able to save 3 of the 4 clients assigned. Telephone Sales Representative, BellSouth Advertising & Publishing, May 2006 Oct 2009, Tucker, GADelivered polished presentations to attract new advertisers. Helped clients choose optimal approaches based on current budgets and targets. Maintained detailed records in [Software] to track contacts and follow-up with potential customers.Managed full sales cycle from lead generation through signed contracts & new accounts per month.Connected regularly with established customers to maintain strong revenue streams. Collaborated with clients to achieve seamless implementation of clients' advertising campaigns.Cold called companies to acquire new customers and substantially build revenue. Reported regularly on sales activities to keep management informed and optimize approaches.Telephone Sales Representatvie, BellSouth Advertising & Publishibg, Jun 1995 May 2006, Miami, FLCold called prospects to generate and qualify high volume of leads. Followed up with prospects to enhance sales team success. Tracked and followed up with leads to convert prospects into customers. Increased revenue stream by meeting cold calling goals and upselling new products. Created strong client relationships by providing timely responses to information requests.Documented customer phone numbers, address details, and order information in computer system.Identified sales opportunities and presented key benefits of products to secure new business.Built immediate connections with the prospective customer, creating trust by explaining offerings and answering questions.Obtained customer information and entered orders into computers. Explained products, services, and pricing, and answered customer questions. Overcame the objectives laid out by potential customers using excellent communication and negotiation skills.Customer Service / Executive Secretary, BellSouth Advertising & Publishing, Oct 1979 Jul 1995, Miami, FLHeld Several titles - Executive Secretary to Regional Manager and Vice President- Customer Service - Small Business - Bilingual - Received incoming calls from small business owners requesting new telephone lines & Services. Jun 1979EDUCATIONHigh School Diploma, MarketingHenry Grady High School Atlanta, GA |
