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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address N GATEWAY Blvd unit 308 Forney txEMAIL AVAILABLE PHONE NUMBER AVAILABLEObjectiveTo work for an organization that will allow me to act as a connection between my peers and customers while expanding my knowledge and responsibilities with an opportunity to achieve personal development and growth ExperiencesTeletech-(Verizon Wireless Team Lead) 2018-Present Providing my team direction, guiduces, and resources that are needed Specializing on individuals achievements and improving their weakness Working with new hiring classes to providing understanding of systems Providing weekly coaching sats for each agents, as well as providing daily, weekly, and month to date sats Providing new hire classes updates on training material UpDike- Customer Service 2018-2018 Checking in truck drivers, pulling their order number verifying pick up. Communicating with warehouse supervisor if product needs to be changed. Emailing dispatch about any change with order number, as well as any damage trailers Organizing drivers by appointmentbns or by priority orders. Verifying correct product was loaded by signing off on the BOLs. Waste Management- Customer Service 2017-2018 Creating new accounts for new residents. Creating tickets for miss pickups, damage product. Providing credit on accounts when there was a price change in areas. DHL Customer Service 2017 - 2017 Received incoming calls from customers and assisted with shipping needs Assisted customers with tracking of their packages Assisted customers with scheduling package pickups. Lowes Installs 2017 - 2017 Coordinate with installers on what is needed for their specific job. Process installer contracts and pay bills submitted to us by the installer. Call customer to provide updates and advise them on their products and installer information. Call installers to provide product order information and occasionally go to job site to deliver product. Follow up with customers to go over the work done and assist on any issue or concerns they have. Lowes - Cashier 2016 - 2017 Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assisted customers by providing information and resolving their complaints. Establish or identify prices of goods for customers Greet Customers entering establishment.Candidate's Name
5757 W. T Ryan Ln Laveen AZ 85339EMAIL AVAILABLE PHONE NUMBER AVAILABLEEducationMesquite High School Diploma EarnedCompleted 2003Arizona School of Massage Therapy, Phoenix, AZCompleted 2009Brookline College - Medical Coding and BIlling Tempe,Az 7/2018-2/2019 |