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Title Customer Service Delivery Driver
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY OF QUALIFICATIONSExperienced mechanic with demonstrated history of diagnosing and troubleshooting vehicles issuesCertificated in auto motive circuit wiring diagramsStrength in time management, punctuality and work ethicProven record of exemplary customer serviceWORK EXPERIENCEInstallerJune 2023- March 2024Drake EquipmentPhoenix, AZ Installed various work truck accessories according to customer requests and needs Appropriately diagnose electric problems Replace and Repair defective equipment under warranty. Operated a forklift daily in a warehouse setting Regularly delivered pre-order and P.O.S. merchandise to customers around the Phoenix area.Delivery Driver February 2023- May 2023Peddlers Son Phoenix, AZTransported produce on daily routes on or ahead of schedule-Promoted to Customer Escalations Representative by retaining customer accounts through providing exemplary customer serviceDemonstrated attention to detail through daily inspections of produce to ensure products were ready for customers Conducted pre and post trip inspections of company vehicles according to department of transport regulations Exceeded company expectations by completing three times the amount of routes on a daily basisSaved company time by maintaining company vehicles when issues aroseMaintenance June 2014  January 2023ACI Phoenix, AZDiagnosed electrical failures to identify route of problem and research best ways to remedyMaintained and troubleshot maintenance issues for electrical appliances used in the government buildings Collaborated with a team 8 to address issues among peers and resolve any conflicts that aroseCDL Driver/Trainer December 2009- June 2014Stevens Transport/CRST Dallas, TX/Fontana, CAMet company expectations by delivering on or ahead of scheduleDemonstrated safety record by following all Federal Motor Carrier Safety Regulations (FMCSA) resulting in no points or citations in driving careerConducted pre and post trip inspections to ensure safety of vehicle and freight Utilized GPS and paper mapping devices to plan the quickest and safest route to delivery locationsResearch & Development 2004-2009Vantage Mobility International Phoenix, AZInvestigated reoccurring product failures by visiting customers personally, interviewing customers and creating action plan to resolve issuesMet with engineers to create a bulletin for change in production line based off customer interviews and interactionsRead wiring diagrams to diagnose electrical problems in vans in order to fix in a timely manner Created new action plans to convert new models of vans into mobility vehicles that met all federal and state safety regulationsEDUCATIONHigh School DiplomaCentennial High School Peoria, AZ

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