| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Highly skilled and educated professionalRincon, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Pooler, GA - Savannah, GA - Richmond Hill, GA Authorized to work in the US for any employerWork ExperienceStore ManagerTorrid-Savannah, GANovember 2017 to Present Ensure that my store achieves company objectives and KPI goals Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling Recruit, develop and train top talent who are sales, customer, and fashion-focused Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop Maintain an effective and open line of communication with District Manager and HQ partners MSSLa Capitol Federal Credit Union-Baton Rouge, LAMarch 2013 to May 2016La Capital Federal Credit Union - MSS, Branch Auditor, Teller, Concierge The Member Services Specialist position is responsible for receiving members on the telephone or in person at any branch and handling the transactions requested, or direct them to the proper person. Insures that all requests for services by members are processed in a timely manner in accordance with policies and procedures. Receive members via telephone or in person, determine the nature of the member's business and either transact the member's request or refer member to appropriate staff member. Responsible for handling changes in name, address, and other pertinent information. Responsible for marketing credit union services by cross selling. Responsible for handling payroll request. Includes stops, starts or changes on payroll deduction amounts or payroll distributions. Handles stop payment requests, order checks, and provides copies of statements that are in the optical system. Receives requests for transferring funds from one account to another and is responsible for funds being correctly and accurately transferred. Responsible for processing share secured loans and share covered VISA's. Responsible for quoting accurate loan pay-off information. Responsible for opening and closing share and share draft accounts. Must know the required procedures for opening and closing certificates of deposits and IRA accounts. Identify, research and resolve member issues. Follow-up on member inquiries not immediately resolved. Provide member with accurate and complete answers. Responding to member emails in a timely and professional manner. Balancing, emptying, filling, and daily maintenance of Coin Machine. Assist at the Greeter Station when needed. Create Debit/ATM Cards and balance card machine at the end of each business day. Performs other duties as may be required or requested by the Manager CarMax - Management AssistantJanuary 2010 - March 2013My previous job duties and responsibilities are:Coordinate employment process for job applicants visiting the CarMax location. This includes but is not limited to: Partner with hiring team members and job applicants to obtain scheduling availability Confirm schedules for hiring team and provide supplemental paperwork to hiring team members Provide supplemental paperwork to job applicants prior to interview day Update job applicant status and information in AIMS Process job applicant AOI and provide results to hiring team Maintain job applicant files Greet job applicants who are visiting location for interviews Respond to general inquiries from job applicants Set up and maintain associate personnel files Key all new associates into the CarMax Manager Self Service (MSS) system Train new associate on clocking in and out of KRONOS Set up and train new associate in KM and ensure all KM training is completed Process all Personnel Action forms in MSS and CarMax payroll system (VIPER) Assist in planning and executing store events. Examples include: Communication meetings, regional team store visits, various associate and manager meetings, etc. Maintain the store's Associate Care & Communication (AC&C) binder Process incoming store invoices and assist associates with travel and expense documents for payment using CarMax systems and programs Assist store management team with Concur related activities Maintain and order all store supplies, posters and other communication documents Complete clerical responsibilities associated with Workers Compensation and associate leave of absence Provide support of all business areas as needed while adhering to CarMax guidelines Responsibilities may include, but are not limited to: copying, filing, answering phones, data entry and reconciliation of missing dealer plates or information Answer multi-line phone systems, respond to callers' needs and direct calls as appropriate. Will also operate paging/intercom system when necessaryBurger King- Assistant ManagerJune 2007 - March 2013I worked as an AM for our local franchise restaurant. I ensured the delivery on the Customer Promise through managing the daily operations of a restaurant. I managed financial controls, operations, people development, customer service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). I was fully accountable for restaurant operations in the absence of the Restaurant General Manager. I directed efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines. I motivated and directed team members and Hourly Shift Coordinators to exceed customer expectations with food and friendly service in clean surroundings. I supervised and trained team members and Shift Coordinators on team stations, products, processes and policies. I managed cash control/security procedures and implemented marketing plans, maintained inventory, managed labor, and applied financial reports across shifts to enhance restaurant results. I enforced compliance with government regulations, Market Policy, employment laws, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts. I recruited, selected, hired and retained effective team talent. I also counselled and disciplined team members as necessary. EducationMasters in Criminal JusticeSouth University - Savannah, GAJanuary 2019 to December 2019Bachelors in Criminal JusticeSouth University - Savannah, GAJanuary 2013 to September 2014Associates in Criminal JusticeUniversity of PhoenixNovember 2008Skills Office Management (10+ years) Kronos Workers' Compensation Financial Report Writing Store Management Experience Loss Prevention Recruiting Employee Orientation Assistant Manager Experience Restaurant Management Merchandising Retail Management Event Planning Management Accounting software Conflict management Supervising experience English Accounts Receivable General Ledger Accounting Payroll Forecasting Accounts Payable Journal Entries Human Resources Balance Sheet Reconciliation Microsoft Excel Customer Service Microsoft Word Leadership Front Desk Organizational Skills Marketing Sales Senior leadership Payroll General ledger accounting General ledger reconciliation Accounts payable Account reconciliation Balance sheet reconciliation Accounting QuickBooks Accounts receivable Accounting software PeopleSoft Kronos Tax experience Human resources Financial management Personal assistant experience Analysis skills Workers' compensation law Project coordination Employment & labor law Google Docs Office management Typing Financial acumen Clerical experience Customer service Recruiting Order entry Proofreading Project management Account management Leadership Supervising experience Research Windows Databases Interviewing Senior leadership Profit & loss Conflict management Analytics Marketing Data analysis skills Mentoring Negotiation Social media management Sales Program management Store management Restaurant experience Cataloging Upselling Classroom experience Operations management Merchandising Microsoft Access Forecasting Financial report writing Public relations Hospitality Project scheduling Teaching Customer relationship management Risk management Project planning Events management Content marketing Front desk Succession planning Business development IT Relationship management Salesforce Marketing automation Data collection Telemarketing Administrative experience Database management Microsoft Excel Microsoft Word Data management Data entry Organizational skills Communication skills Time management Financial concepts Training & development Talent acquisition Dealership experience HRIS Management Computer skills Microsoft Office External recruiting Microsoft Powerpoint Microsoft Outlook Basic math Payroll management Benefits administration English Construction Supply chain Sales support Banking Cash handling Office experience Crisis management Phone etiquette Time & attendance systems Records management Inventory control Cash register Loss prevention Event planning Food service Restaurant management Loan origination SQL Computer science Relational databases Visual Basic Writing skills Project leadership Lending Employee relations Bookkeeping Serving Data analytics Budgeting Computer literacy Executive administrative support DocuSign Team management 10 key typing Performance Management Human Resources Management Oracle AuditingCertifications and LicensesSHRM Certified ProfessionalCertified Payroll ProfessionalProperty & Casualty LicenseProfessional In Human ResourcesSHRM Senior Certified ProfessionalAssessmentsAdministrative assistant/receptionist Proficient February 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientWork motivation ProficientAugust 2021Level of motivation and discipline applied toward work Full results: ProficientSpreadsheets with Microsoft Excel ProficientMay 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientHR: Compensation & benefits ProficientSeptember 2020Knowledge of compensation and benefits programsFull results: ProficientCustomer focus & orientation ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientOffice manager ProficientFebruary 2024Scheduling and budgetingFull results: ProficientAttention to detail ProficientJanuary 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSupervisory skills: Motivating & assessing employees Proficient August 2020Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientLegal skills ProficientMay 2024Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal settingFull results: ProficientWorking with MS Word documents ProficientAugust 2021Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientManagement & leadership skills: Impact & influence Proficient August 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientElementary school classroom management Proficient January 2022Managing behavior in elementary school classroomsFull results: ProficientWork style: Conscientiousness ProficientJanuary 2024Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientRecruiting ProficientJanuary 2024Managing the candidate sourcing and selection process Full results: ProficientCustomer focus & orientation ProficientJanuary 2024Responding to customer situations with sensitivity Full results: ProficientSales skills ProficientJanuary 2024Influencing and negotiating with customersFull results: ProficientRecruiting ProficientSeptember 2021Managing the candidate sourcing and selection process Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationMy college education was focused on CSI & Forensic Science; however I minored in Human Resource Management throughout all three degrees. I have handled every aspect of HR; such as recruiting, hiring, training, payroll, workmans compensation, and disciplinary action. I have well over 20 years of management experience and leadership. |
