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Title It Support Desktop
Target Location US-PA-Philadelphia
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Candidate's Name
Philadelphia, PA PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLESUMMARYDedicated and quick learner with a strong work ethic and diverse skill set, seeking opportunities to contribute to a dynamic team and leverage my experience in IT support, Desktop Support, Management, and Services.TECHNICAL SKILLSNetworking - Crimped Ethernet Cables Configure LAN /WLAN/WAN/PAN (all 802.11) network routers and printers through secure WEPx, WPAx.Software - Install and configure Windows OS and Some Linux; Setup Active Directory with Users Group and Group Policies, Firewall, DHCP, TicketingHardware - Desktops, laptops, printers, scanners. Format, partition EIDE, SATA, SCSI, and SSD, and perform data recovery.PROFESSIONAL EXPERIENCEFLOOR MAINTENANCE TECHNICIANYukon Fire Protection Inc, 2010 - PRESENTKey Achievements: Proficiently striped, scrubbed, and waxed floors of various types, maintaining high standards of cleanliness and appearance. Demonstrated strong attention to detail, resulting in well-maintained and safe surfaces.  Adapted quickly to new equipment and techniques, consistently improving efficiency.DELIVERY DRIVERFedEx, 2008  2010Key Achievements: Timely and accurate delivery of packages, ensuring customer satisfaction.  Displayed excellent time management skills, always meeting delivery deadlines.  Maintained a strong record of reliability and punctuality.PARKING MANAGERMarriott Hotel, 2002  2008Key Achievements: Managed the POS hotel parking operations, overseeing staff and ensuring efficient guest service. Implemented effective parking strategies, maximizing space and revenue.  Demonstrated strong leadership and problem-solving skills.. Costumer Service, cashier booth picking up phone calls, greeting costumers coming in to hotel, resolving issues that costumers had with their room and their cars.ROOFING TECHNICIANUnion Roofing, 2000  2002Key Achievements: Installed and repaired various roofing, maintaining quality and safety standards. Collaborated with a team to complete roofing projects efficiently and on time.  Ensured compliance with safety regulations and protocols.EDUCATIONPer Scholas, April 2024CompTIA A+ CertificationThirteen week hands on training;Troubleshooting Hardware, Software, Desk Top. Laptop and PrintersCommunity College of Philadelphia, 2002

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