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NarendraEMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Summary:Over 10 years of professional experience in developing and implementing CRM and .Net-based software solutions, specializing in Microsoft Dynamics 365 (CRM), Power Apps, Power Platform, and Power BI.Proficient in D365 Analysis, Design, Development, Customization, Maintenance, testing, and implementation.Skilled in Power Automate (Flow), Model Driven Apps, Power Apps portals, and integrating model-driven apps to the new Unified Client Interface in Dynamics 365.Expertise in managing customizations, extensions, and integration of CRM applications.Strong background in developing, debugging, and deploying plug-ins, custom workflow activities, and JavaScript extensions for MS Dynamics CRM.Hands-on experience with Dynamics 365 Portals and Power Automate Flows.Proficient in Scribe packages for Data Migration in Dynamics 365.Skilled in developing applications using .NET technologies, including C#.Net, VB.Net, ASP.Net, ASP.Net MVC, and various web technologies such as HTML, JavaScript, jQuery, and Bootstrap.Familiarity with DevOps Automation tools like Jenkins, PowerShell Script, and Ansible.Managed end-to-end project lifecycle and external vendor relationshipsTECHNICAL SKILLSCRM Tools: Microsoft Dynamics 365 - Online, CAS-CPWerx 4.0/7.0Scripts/Languages: C#, HTML, JavaScript, jQuery, XML, JSON, CSSPlatform: Power Apps, Power Automate, Logic Apps, I Builder.Data Migration: Scribe, Data Export Service.Reporting: CRM Reporting, Power BIPortal: Dynamics 365 Portals / Power Portals.Microsoft Technologies: ASP. NET,.NET Core, C#.NET, VB.NET, ADO.NET, Entity Framework, Web APIDatabases: MS-SQL Server 2008/2012, My SQLWeb Servers: IIS 7.0/7.5/8.5/10.0Version Controls: GIT, TFSOthers: Tableau, Power BI,PROFESSIONAL EXPERIENCEKyndryl. Jul 2022  Feb 2024(Microsoft Power Apps Developer)Provided customization, configuration, automation, and technical support of CRM Dynamics 365.Interviewed system users, analyzed business processes, and translated requirements into functional and technical specifications.Extensively worked on Model Driven Apps and Sales Hub modules.Utilized Power Automate (Flow) and Power Apps portals for customized solutions.Coordinated with Indirect Sales Team and Managed deployments following best practices.Integrated PowerApps solutions using PCF Controls and Dashboards.Developed monitoring system using Application Insights SDK.Implemented enterprise application using Azure platform services.Built custom reports using SSRS and Fetch XML.Supported data migration using Kingswaysoft SSIS Integration Toolkit.Utilized Azure functions and logic apps for event-driven actions.Investigated and resolved issues in the Jenkins pipeline for continuous deployment.Designed and implemented stored procedures, packages, and views.Participated in Agile development, analyzing user stories and sprint planning.Developed data visualization dashboards in Tableau and Power BI.Interbiz Solutions. May 2019  Jul 2022(Dynamics 365 Developer)Customized Dynamics 365 CRM Online application extensively, optimizing workflows and user experience.Utilized JavaScript/jQuery and HTML to customize UI and create quotes, enhancing functionality.Engineered plugins and workflows for automation, streamlining business processes.Designed and deployed Model Driven Apps to streamline departmental processes within Dynamics.Implemented customizations and configurations within the Dynamics 365 Unified Service Desk.Leveraged Dynamics 365 Power App Portals for diverse functionalities, enhancing user engagement.Designed and implemented Business Rules, workflow processes, and Power Automate Flows for enhanced efficiency.Managed Field Service Module and Case Management System within Dynamics 365 portals, ensuring seamless operations.Automated Work Order Processes within Field Service Business Applications, optimizing resource allocation.Developed custom plugins and forms integrated with the CRM Sales Process, enhancing productivity.Adapted existing plugins and custom workflow activities based on evolving business requirements.Verizon. Jul 2016  May 2019(.NET Developer)Participated in requirement gathering and analysis of business requirements.Developed Master Pages and handled events between master pages and content pages.Implemented Cascading Style Sheet (CSS) to enhance the ASP.NET web page appearance.Designed and developed .NET web components and user controls using ASP.NET and C#.NET, AJAX Toolkit.Created web forms as per requirements and worked on ASP.NET security mechanisms.Developed components in ASP.NET using ADO.NET for database operations.Designed and created database objects such as stored procedures, functions, and triggers.Conducted testing and provided progress reports to clients.Responsible for application deployment and resolving post-deployment issues.Citi Bank. Jul 2014  May 2016(.NET Developer)Participated in requirement gathering and analysis of business requirements.Design and coding implementation of the web application including new forms and fields created dynamically.Designed and developed web forms as per requirement.Developed data access layer using ADO.NET.Used ASP.Net server controls and HTML controls to design the requirement.Implemented validation on the client side using validation controls.Involved in writing stored procedures.