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Click here or scroll down to respond to this candidateCandidate's Name
Lewisville, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryTo obtain a job within a company where I am able to use all my skills and abilities to further my business career.SkillsCritical ThinkingShipping and ReceivingTeam LeadershipSupplier RelationsReporting ProcessesVendor SourcingVerbal and Written CommunicationInventory Control SystemsDecision MakingRecruiting and InterviewingLogistics and Supply Chain SoftwareLogistics PlanningOperations ControlCost Reduction and ContainmentInventory Management75wpm Typing SpeedCreative Problem SolvingUpbeat and Positive PersonalityOrder and Refund ProcessingProblem-SolvingCost ControlTime ManagementProcess MonitoringLogistics AnalysisWarehouse SafetyRelationship BuildingOrganizational Requirements MonitoringInventory Management SoftwareLogistics Processes PlanningComplex Problem SolvingUpselling and Cross-SellingProcessing PaymentsStaff Training and MotivationExperienceInventory Manager All-Tex Pipe & Supply 11/2021 to 02/22/2024 Dallas, TXExecuted and scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.Monitored inventories through WMS to generate accurate reportsIdentified opportunities to reduce cost and improve productivity.Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.Established and monitored specific supply chain-based performance measurement systems.Created and enforced policies and procedures for entire logistics team to improve productivity.Limited risk of excessive inventory and obsolescence by working collaboratively across departments.Helped business meet customer demands by working with procurement team to optimize inventory levels.Identified product usage in business history and based minimum and maximum inventory levels on those needs.Assisted supply chain management in meeting metrics by maintaining open lines of communication.Converted data into excel spreadsheets, providing insight into business operations and results.Held our sales team responsible for non-stock items which would become devalued.Operations Supervisor All-Tex Pipe & Supply 02/2011 to 11/2021OPERATIONS SUPERVISOR Dallas, TXSupervise warehouse employees involved with receiving, shipping via LTL and local deliveries, inventory, customer returns, and I.T.Work closely with team members in sales and management to achieve the highest levels of efficiency.Conducts regularly scheduled team meetings. Train, coach, mentor, and provide feedback/recognition to employees.Analysis of warehouse practices to develop new procedures to reduce expense, improve inventory accuracy, efficiency, and service. Monitor orders/inventory to prevent product shortages and develop processes to eliminate potential shortages.RECEIVINGCoordinated receipt of incoming materials and verified accuracy of items received.Stocked shelves, racks and bins with new or transferred, or tagged merchandise.Trained and developed staff on proper receiving, processing and stocking procedures.Led my team of receiving employees to receive and record new stock in a timely manner.Implemented bar coding system to identify location and quantities of all items.Negotiated with carriers and warehouse operators for services and preferential rates.INVENTORYPerformed cycle counts on daily basis to immediately spot errors and apply remedies.Researched inventory-related discrepancies and made appropriate adjustments in WMS system.Investigated and resolved variances with inventory records.Pulled damaged and recalled products for return or disposal.Transported items using equipment like forklifts, scissor lifts, and hand trucks.Kept work areas clean, neat and organized for optimal productivity and worker safety.Printed accurate labels and applied to boxes, crates and containers prior to shipment.Prepared inventory for shipment by attaching tags and labels.Created and enforced policies and procedures for entire logistics team.Negotiated with carriers and warehouse operators for services and preferential rates.Ran a team of 40 plus for yearly physical inventory to keep information accurate and current. My last four years overtime during prep was down 40%, which was close to $100,000. Inventory prep is the three-month process, and we try to take advantage of the salary workers. We went from a net change of 5.9% to unber 2% during my 6 years of running the physical nventory.Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.Managed day-to-day logistics operations, monitoring incoming non-stock items, and items coming in that were over our monthly demand.Prepared inventory for shipment by attaching tags and labels, which avoided the entering on part numbers and locations to an easy scan of the tablet.Monitored product import or export processes to verify compliance with regulatory or legal requirements. We sometimes shipped low grade hazardous material, i.e pvc glue, primer, and pipe joint compound.Directed investigations to verify and resolve customer or shipper complaints.Implemented on-the-job training activities to cross-train employees on various tasks.Created and enforced policies and procedures for entire logistics team.RETURNSWorked with my receiving members to facilitate an efficient return put away plan, and provide outstanding customer service.Inspected returned items to identify damage or defects, all while documenting information in a database to be saved and returned to the customes..Rotated through various departments to meet demands of business.Identifying tagged/non-stocks to begin to RMA process with our vendors. These one-off items we do not want back on the shelf as we pay 14% of the value a year.Operated warehouse equipment to unload, move and store returned items in designated areas.Applied restock depending on the customer and how long the return took to put away.Oversaw warranty counseling process to manage expense controls.Supported sales team members to drive growth and development.Kept records of customer interactions or transactions, thoroughly recording details of inquiries.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Created debit memos for all RMA/Non-stock item. This would require the material to either be shipped back LTL, UPS, or local drop off.Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements.COUNTER SALESProvide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction.Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities.Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.Accurately process and fill Sales Orders generated at the sales counter.Provide customers with reliable information regarding product specifications, pricing, and availability.Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.Ensure security and control is upheld at this primary point of customer contact.Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.Process cash sale returns and refund paperwork in accordance with Company policy and procedure.Inform supervisor of inventory levels or stock depletions that could impact customer service levels.Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.Inventory Specialist, Material Coordinator 05/2007 to 02/201Bechtel Oil, Gas, & Chemicals Port Arthur, TXServes as liaison at the project site between Project Procurement for reporting of undelivered materials, Field Procurement for stored materials, and Construction personnel for accurate reporting of materials required for work package installationCoordinates with responsible groups that materials are provided in a timely manner and in sufficient quantity to support the completion of construction work.Ensures accurate distribution of materials to Construction and/or (Sub) Contractor installation locations.Implements planned inventory control mechanisms, assists in early identification of surplus or unneeded materials, and coordinates material availability in support of design revisions or rework.Responsible for receiving merchandise and fulfilling customer orders, including checking the order, picking the purchased item, packaging the product, and delivering itInventory Control Manager, Receiving 01/2002 to 05/2007Southern Aerobic Mfg.Handled the receiving of all materials related to the manufacture of aerobic waste water and septic tanks.Contacted vendors to resolve shipping discrepancies.Worked directly with purchasing to keep inventory at a constant level for production.Education and TrainingBachelors of Business Supply Chain Jan 2006-May 2010Lamar University Beaumont, TXHigh School Diploma 01/2005Port Neches-Groves High School Port Neches, TXCertificationsCox Leadership AcademySMU Cox Business SchoolTransformational Leadership Training - 2018 SMU Cox School of BusinessForklift Certification (sit down, stand up, reach, industrial, and manlift) |
