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Customer Service Office Assistant Resume...
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Title Customer Service Office Assistant
Target Location US-FL-Northdale
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEReliable and self motivated customer service expert/ office assistant, with exceptional organizational skills and strong work ethic, looking to pursue a career within a company that will allow me to help others, while also expanding my abilities. Customer service Time management#readytoworkAuthorized to work in the US for any employerWork ExperienceInspections CoordinatorHome Performance Alliance-Saint Petersburg, FLNovember 2023 to June 2024 communicate with homeowners on availability to schedule inspections with their municipalities. schedule inspections via telephone via website, portals, or via virtual inspections such as Vu Spex. failed inspection results sent to service department and our distributors to fix so we can reschedule inspections. followed up once a week with the service department to make sure that they have ordered the correct parts to fix failed inspections in order for us to do recalls to close out permits. Communicated with customers daily for updates. filed notice of commencements for the permitting techs, stepped in for different permitting technicians to help them get permits issued. used software such as 360 and QuickBooks. filed roofing permits filed bath permits. filed permit extensions on jobs that were started from 2019. closed out jobs from all the way from 2019 to the current year. sent certified letters for unresponsive homeowners closed out permits with different municipalities with the certified letters. helped out with the windows and doors, permits closing those out as well. Account Manager / Permit coordinatorVolt Solar Solutions-Tampa, FLAugust 2022 to October 2023 Managed homeowners accounts from intake all the way to service. Made sure homeowners were aware of their projects at all times. Permitted, Solar, Re roofs, Generators, Battery back ups and more. Experience in Excel, Mondays, Razorsynce Jiggawatt, quick books. and many more. Built personal relationships with customers, made them feel comfortable with their purchases. I built personal referrals for the company. processed interconnections with utility companies, such as FPL, Teco, Lacoochee electric, lakeland electric. etc.Permitting SpecialistGenerator Supercenter of Tampa-Tampa, FLDecember 2021 to July 2022 answers phone calls, schedules estimates as well as service calls. Take payments from customers. Works with Microsoft teams and Razor sync as well as Monday.com Process electrical permits and notice of commencements for City of Tampa & Pasco County, deal with engineering express. Draw site surveys for the countys to approve of generator placements Obtain documents from Engineers and Gas companies to facilitate the permit application process. Maintains all company files relating to site plan applications, generator specs, flood zone approvals, FEMA and habitat. licenses and permits. Schedules all final inspections with the different county's to insure the permit is closed properly. Permit Specialist/ AssistantGenerator Supercenter of Jacksonville-Jacksonville, FL June 2020 to December 2021 Answers phone calls, schedules estimates as well as service calls. Take payments from customers. Works with Microsoft teams and Razor sync. Process electrical permits and notice of commencements with 10 different county's in the surrounding areas, as well as a few in Georgia. Obtain documents from Engineers and Gas companies to facilitate the permit application process. Maintains all company files relating to site plan applications, generator specs, flood zone approvals, licenses and permits. Schedules all final inspections with the different county's to insure the permit is closed properly. HostessMillers Alehouse-Jacksonville, FLDecember 2019 to June 2020 Cash handling Hostess Making sure food is prepared properly Customer service To go specialist ( Job title ) Seating customers Making sure food is safe Answering any questions customers haveCashier/serverV Pizza-Jacksonville, FLMay 2019 to October 2019 45 WPM typing Responsible for greeting customers, ringing up orders, processing Microsoft Office payments, customer service, bussing tables, event planning, and bartending. Office AssistantDon Cayce Electric-Gainesville, FLMay 2014 to July 2016Responsible for answering the phone, filing paperwork, invoicing, payment processing, and scheduling. Filing the company's taxes.Education2 years in Business managementSantaFe College - Gainesville, FLAugust 2011 to January 2014High school DiplomaNorth Central Public Charter School - Gainesville, FL Skills Restaurant Experience Cashiering Serving Experience POS Catering Host/Hostess Food Safety Restaurant Management Food Preparation Kitchen Experience Bartending Busser Microsoft Office Event Planning Food Service Retail Sales Microsoft Word Typing Windows Sales Time management Construction Quality control Detailing Car wash Facebook Advertising permit interconnections Maintenance Groundskeeping Landscaping Document management Negotiation Microsoft AccessCertifications and LicensesDriver's License

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