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Title Customer Success Program Coordinator
Target Location US-TX-Grapevine
Email Available with paid plan
Phone Available with paid plan
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O P E R A T I O N S P R O G R A M S P R O J E C T S E V E N T SEMAIL AVAILABLEPHONE NUMBER AVAILABLEGrapevine, TexasCandidate's Name
I am looking for my next leadershipposition. My Candidate's Name  allows me tolearn, drive results, and help others. Iaim to apply my skills in project andprogram management, events andtrade shows, sales, finance, operations,and office management.Solving ProblemsImplementing SolutionsNavigating ComplexityBuilding RelationshipsSKILLSVOLUNTEERISMGRACE THERAPEUTIC RIDING CENTERHelping Others Achieve2023 - 2024E2I SOLUTIONS LLCPROGRAM COORDINATOROversaw customer success and warranty support forsix commercial construction accounts for lightingprojects averaging more than $500K each.Talented professional with 25+ years of managing offices, operations, programs, projects, events, and salesenablement. Ive designed and activated 50 events and trade shows across Texas. Ive worked in small, medium, and large enterprises with local, regional, and global presence. Im known for taking on business challenges with diverse stakeholder groups and engaging at all levels where I inspire action, outcomes, and impact. I easily dive into new opportunities, identify areas for improvement, and implement solutions. I enjoy helping others achieve more. My colleagues and friends recognize me for my ability to turn customers into outspoken fans.ABOUT ME2018 - 2023ALLISON AND COMPANYPROJECT MANAGER2017 - 2018STONE & GLAZING CONSULTINGOFFICE MANAGERLed 100+ revenue-producing and highly technical projects in the commercial and residential lighting industry with responsibility for renovation and new construction projects. Ensured projects were completed on time, within agreed budgets, and aligned to customer expectations.Managed operations for a leading building envelope testing and remediation business, including fifteen employees. Delivered 50+ projects with project management and accounting services responsibilities. Enabled cost savings, timely completion, and customer satisfaction excellence. RANCH HAND RESCUEROCKYTOP THERAPEUTIC RIDINGHOLLIDAWSEYWORK EXPERIENCETrained horses to support young sextrafficking survivors.Managed fundraising & communityactivations.Trained horses to support disabledchildren.G.R.A.C.E.Led fundraising for the homeless.2008 - 2016INTERTEK ARCHITECTURAL TESTINGPROJECT FACILITATORImplemented hundreds of projects annually with average revenue of $25K per job. quote, which included initiation, RFP responses, budget management, scoping, cross-selling, account management, and solving problems to exceed customer expectations.

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