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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Old Goddard RdAllen Park, MI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Seeking a position where my communication, organizational and technical customer service Skills will benefit both the company and customers.Experience:Dish WAH, RemoteCustomer service technician 02/10/2021 to nowHandling inbound calls from customers and ensuring that issues were resolved.Listening to customers caring what the issue may be and connecting to help resolve issueTroubleshooting signal issues, or equipment issuesDiscuss any billing concerns a customer might haveHuffmaster Troy, MICustomer service representative 4/2018 to 3/2019Answering and transferring calls to different departmentsSetting appointment for nursing care in different statesKeeping accurate records of emails and conversationMichigan Infant Care, LLC Southfield, MIIntake Coordinator/Office Manager 10/2016 to 2018Preparing an organizing maternal and infant chart according to state guidelines.Always keeping employees up to date with client information.Setting appointments, answering phones, and providing resources to clients and staff.Billings insurance companies, doing payroll, and communicating with Doctors offices.Medical Alternatives Novi, MIDirect Care/Personal Assistant 10/2006 to 2018Assisted with shopping, movies, mall outings, banking, dinner outing, and anywhere they needed to go.Keeping home or apartment clean, cooking delicious meals, passing medications, and assisting with all activities of daily living.Stratosphere Quality Madison Heights, MIQuality Inspector 2/2015 to 7/2015Inspected drive axles or other car parts at different warehouses throughout the Michigan areas.Mainly, I was at the Ford Flat Rock plant inspecting seats in all the Fusions and mustangs assembled on the line.PALS. INC Inkster, MIDirect care 6/2013 to 10/2013Assisted with haircuts, dinner outing, took blood pressures, and passed medications.Prepared delicious nutritional meals for the entire house and assisted with anything that was needed.Copper Canyon Restaurant and Brewery Southfield, MICook Assistant 2/2003 to 10/2004Assisted in the kitchen by preparing delicious meals.Stocked, prepped food, and meticulously cleaned all areas where food was processed and handled.Big Brothers Big Sisters Southfield, MITelemarketer 3/1999 to 6/2001Worked as an online operator responding to incoming and outgoing calls.Processed donations for the betterment of children.Kentucky Fried ChickenCashierServed customers by preparing menu items.Processed sales, and performed any other necessary duties as required or assignedEducation: Michigan Works Detroit, MIHigh School Equivalency (GED) 2003References: Available upon request |