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Candidate's Name
ContactStreet Address  Argonne Rd.South Euclid, OH Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEHighlights of QualificationStrong customer relationship managementAble to prioritize multiple job functions, handle pressure and meet deadlines.Reliable, punctual and extremely self-sufficient.EducationKent State UniversityKent, OHBachelor of Science in Criminal Justice1978Key SkillsHighly Self-MotivatedTeam PlayerAdaptabilitySuperior Customer Service SkillsStrategic ThinkingReferencesAvailable upon requestTraining/AwardTop Gun for Auto Production SalesLicensed in P&C InsuranceOhio Certified NotaryExperienceSTATE FARM INSURANCE-ED SANDERS AGENCYLicensed Insurance Agent October 2015-April 2024Sold property & casualty insurance and explained features, advantages and disadvantages of policies to promote the sale of insurance plans. Obtained a close relationship with customers, thus building clientele and future referrals.STATE FARM INSURANCE-MIKE MASTRANGELO AGENCYLicensed Insurance Agent/Office Manager November 2014-October 2015Filed papers for each client and input data into the computer system. Respond to inquires regarding insurance availability, eligibility, coverages, policy changes, transfers, & claim submissions. Wrote bank loans for clients when needed. Ability to organize and act on several act ivies concurrently.STATE FARM INSURANCE-BRIAN KAROL AGENCYLicensed Insurance Agent/Office Manager March 2000-November 2014Provided prompt, friendly, and accurate customer service. Called to generate more business for the office as well as following up on leads. Assisted clients with payments, questions and concerns. Wrote bank loans for clients when needed.