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Title Customer Service Credit Cards
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Henrico, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceVisual Merchandise CoordinatorHomeGoods - Glen Allen, VAJanuary 2015 to Present1. Arrange visual presentation of products2. Train, Mentor and Supervise part timer assistants 3. Organize projects4. Interpret corporate goals and layouts5. Organize stock, approve mark downs6. Acquire credit cards, assist cashiers, and provide customer service and product location at additional stores.AdministrationA Plus Roof Cleaning - Richmond, VAOctober 2008 to November 2015 Providing all business support for correspondence and customer service Banking, payroll and taxes Procured supplies and replaced garden botanicals Senior Customer Service SpecialistBank of America - Richmond, VAMarch 2005 to September 2008 Assist clients with questions on bank accounts and credit cards. Average 23 calls an hour. 1. Cross sell banking customers with credit cards. 2. Examine accounts for money laundering.3. Support fund raising efforts for various non-profits. 4. Data collection, account analysisRetirement SpecialistVirginia Retirement System - Richmond, VAJanuary 2000 to April 20041. Assist retirees and current employees with questions regarding plans and benefits in retirement. Average 21 calls per hour.2. Explain the effects of changes made by the General Assembly as pertaining to their benefits. 3. Analyze accounts for insurance and retirement suggestions and changes. Administrative AssistantMCV - Quality Assurance - Richmond, VAFebruary 1997 to January 2000Answer phones and receive pharmaceutical reps, schedule meetings, maintained medical research files, procured office supplies, co-ordinated office duties with co-workers, EducationBachelor's degree in Liberal Arts & SciencesNew School University - New York, NYSeptember 1978 to June 1984Skills Fundraising Merchandising Computer Skills Marketing Event Planning Time Management Payroll Presentation Skills Public Relations Sales Computer Operation Human Resources Pricing Procurement Organizational Skills Research Conflict Management Store Management Experience Microsoft Powerpoint Administrative Experience POS Purchasing Leadership Recruiting Medical terminology Microsoft Outlook Budgeting Office Management Quality Assurance Retail Management Negotiation Google Suite Microsoft Excel PeopleSoft Microsoft Office Microsoft Publisher Accounts Receivable General Ledger Reconciliation Data Collection Account Reconciliation Financial Report WritingCertifications and LicensesHealth insurance, car insuranceJanuary 2014 to January 2016Learned the offers available according to companies. AssessmentsFiling & organization  ProficientMay 2022Arranging and managing information or materials using a set of rules Full results: ProficientMedical receptionist skills  Highly ProficientApril 2022Managing physician schedules and maintaining accurate patient records Full results: Highly ProficientCall center customer service  ProficientMay 2022Demonstrating customer service skills in a call center setting Full results: ProficientCustomer focus & orientation  Highly ProficientMay 2022Responding to customer situations with sensitivity Full results: Highly ProficientRetail customer service  ProficientMay 2022Responding to customer situations in a retail setting Full results: ProficientWorkplace safety  FamiliarMay 2022Using safe practices at workFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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