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Title North Carolina Project Management
Target Location US-NC-Huntersville
Email Available with paid plan
Phone Available with paid plan
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Nick Kostoff Huntersville, North Carolina 28078 PHONE NUMBER AVAILABLE EMAIL AVAILABLEoExperienced Executive with background in operations and technology that enables strategy and growthoEmpathetic coach and servant leader who sets and holds the line for mission accomplishmentoSystematic process for marrying day-to-day operations with organizational strategyoCollaborative leader who drives and obtains consensus through tactical communication and relationship buildingProfessional ExperienceDirector, Telehealth TriHealth Inc. (2017-2023)Business/Department Development: Orchestrated and chaired Executive Governance Team communicating vision that aligns with organizational mission and strategy. Created business model that supports mission/strategy with realistic execution plan. Authored and served as principal grant administrator which Bi3 (Bethesda Inc.) awarded $3.84M to build out operational and technological capacity. Hardwired excellence as the department modus operandi to ensure a strong reputation and brand as it grew and built trust.Data: Built and managed a centralized dashboard measuring all aspects of the business, underlying programs, and their KPIs.Finance: Oversaw three cost centers and their respective P&Ls of +$6M annually (CapEx/OpEx). Included FY budget planning/forecasting. Grew virtual care program from $0 to +$32M annually in <5 years at a 26.4% margin.Innovation: Built and launched regions first prolific, on-demand, direct to consumer telehealth retail service (TriHealthNow). Created industry leading Remote Patient Monitoring program for chronic condition management.Operational Excellence: Created roles, job descriptions, and order of hiring to build the department in-concert with prioritized initiatives. Engineered and documented standard operating procedures for all business processes such as: program applications, service builds, project management, presentations, reporting, and support (technical and operational). Continually met with cross-functional department heads and their subject matter experts to ensure processes were effective and efficient, ensuring changes were backed by supporting data.Organizational Change: In the minds of our customers/consumers (stakeholders, physicians, patients) transformed telehealth from an abstract idea and one more thing to a highly adoptable service that helped solve their problem.People: Recruited and hired talented, smart, gritty professionals. Disciplined people, engaging in disciplined thought and disciplined action. -Jim Collins (Good to Great). Taught them the why and how, facilitated ideation, then turned them loose creating a highly engaged team where expectations were consistently exceeded.Regulatory/Compliance: Developed and maintained corporate policy in conjunction with internal Legal entities (Compliance, Counsel, Risk Management). Ensured all operations met regulatory governing body guidelines both internally and externally including state and federal requirements.Technology & Infrastructure: Constructed state of the art telehealth facilities and care models that eased operational, space and financial constraints of new program development, presenting a clear vision of telehealth to the system and market. Engineered system-wide deployment of fully integrated (operational and electronic medical record), click-to-video service. Future proofed system-wide communication tools by aggregating disparate/legacy systems to fit business and telehealth requirements.Nick Kostoff Huntersville, North Carolina 28078 PHONE NUMBER AVAILABLE EMAIL AVAILABLEEarly Professional ExperienceDirector, Operations Church on Fire Ministries (2016-2017)Role: Establish organizational and operational efficiency.Implementation Coordinator Cincinnati Childrens Hospital Medical Center (2012-2016)Role: Tasked by CIO with keeping technology ahead of demand and managing complex projects.Clinical Integration Analyst Cincinnati Childrens Hospital Medical Center (2011-2012)Role: Solving systemic and isolated technical issues in a clinical environment (ORs, Isolation Rooms, Exam Rooms).Information Technology Chief: United States Marine Corps (2006-2011)Role: Provide leadership and supervise Marines in garrison/deployed environments. Plan and oversee the installation, configuration, and maintenance of all data communication systems and network services.Education & Professional DevelopmentPeople Management:oSenior Military Leadership School: Leadership & Decision Making (United States Marine Corps)oJunior Military Leadership School: Fundamentals of Supervisory Management (United States Marine Corp)oCorporate Leadership: TriHealth Way of Leading, Mastery (Studer Group/TriHealth Inc.)oCorporate Leadership: TriHealth Way of Leading (Studer Group/TriHealth Inc.)oCounseling Procedures Certification (United States Marine Corps)Project Management:oAgile Project Management Certification (Project Management Institute)oContemporary Project Management Certification (Project Management Body of Knowledge - PMBOK)Technical:oCisco Certified Network Associate (Cisco)oMicrosoft Certified Partner: Implementing Network Infrastructure (Microsoft)oMicrosoft Certified Partner: Maintaining MS Window Server Environment (Microsoft)oMicrosoft Certified Partner: Managing and Maintaining MS Window Server (Microsoft)oUnited States Marine Corps: Tactical Data Network Operators Course (United States Marine Corps)RecommendationsCommanding Officer, Headquarters Company, 1st Marine Logistics, MARFORPAC, Captain D. L. James United States Marine CorpsSeargent Kostoff is a capable leader, which any commander would desire to have on his team. An absolute standout among Non-Commissioned Officers within the Regimental Headquarters, his character, demeanor, integrity, and personal appearance are representative of the highest caliber Marine. His record speaks for itself.VP, IT Technical Services, Steve Wilke Cincinnati Childrens Hospital Medical CenterIn summary, Nick embodies the values we all look for in a leader. He has a strong work ethic, high integrity, leadership skills, attention to detail and the desire to always do what is best for his organization. He has been a pleasure to have as part of my team and I would not hesitate to work with him again. His future is bright, and Nick would be a tremendous asset to any organization.ADAPTABLE LEADER BUSINESS & STRATEGY ENABLER PEOPLE MANAGER OPERATIONAL EXCELLENCE (PEOPLE, TECHNOLOGY & TOOLS, ENVIRONMENT) PRODUCT & SERVICE GROWTH INFRASTRUCTURE & TECHNOLOGY

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