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Candidate's Name
Street Address  W. AugustaChicago, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated and detail-oriented professional with a comprehensive background in overseeing daily payroll operations, managing office staff, and providing essential support to enhance team performance. Seeking a challenging leadership role where my expertise will contribute to the overall success of the organization. Proven ability to organize company events, handle customer inquiries and complaints, and manage office budgets effectively. Eager to leverage my strong organizational and communication skills to drive operational excellence and facilitate the achievement of company goals.Professional SkillsLeadership- Proven ability to lead and inspire teams to achieve goals. Experience in guiding and motivating employees.Team Management- Strong skills in team building, supervision, and delegation. Effective management of team dynamics and performance.Strategic Planning- Developing and implementing strategic plans to achieve organizational objectives. Formulating and executing long-term business strategies. Decision-Making- Decisive and confident decision-making in high-pressure situations. Analyzing situations and making informed choices.Conflict Resolution- Proven ability to resolve conflicts and address workplace issues. Mediating disputes and fostering a positive work environment. Problem-Solving- Identifying challenges and implementing effective solutions. Analytical thinking to address complex issues.Performance Evaluation- Conducting performance reviews and providing constructive feedback. Developing strategies for employee development.Customer Relationship Management- Building and maintaining positive relationships with clients and stakeholders. Ensuring customer satisfaction through effective management. Innovative Thinking- Encouraging and fostering innovation within the team. Seeking opportunities for continuous improvement.ExperienceMONTH 20XX - PRESENTNewberger Brothers, Chicago - Business Office Manager Prepares daily bank check deposits and fills out deposit sheets. Enters finalized cash receipts and updates accounts receivable ledger by customer. Compares total cash receivables with the bank lock box deposit to verify balances. Obtains and faxes invoice copies for customers upon request. 2 Processes daily credit card deposits. Files check copies and bank receipts daily by customer. Prepares voucher packages of invoices, receivers, and purchase orders. Checks quantities, unit price, taxes, and obtains necessary approvals when needed. Prepares debit memos for pricing errors and incorrect charges of taxes. Vouchers freight bills with supporting documentation. Answers all vendor questions. Prepares accounts payable checks. Prints inventory sheets regarding on-hand quantities and usage for supporting checks. Prints all accounts payable reports and maintains all accounts payable files. Maintains W-9 forms for active vendors. Assists in monthly closings. Research problems on accounts and find resolutions. Processes chargebacks, returns, and bad checks. Answers accounts receivable phone inquiries. Follow up on customer accounts past due over 30 days. Calls and/or faxes correspondence to customers for account updates. Issues itemized statements to customers. Assists with related special projects as required. Handles additional administrative and A/R responsibilities as needed. MONTH 1995- MONTH 2006Quebecor World, Elk Grove, IL - Paper Control Supervisor Daily Supervision of department operations. Analyze forecasted paper usage and compare it with actual usage. Implemented an Inventory tracking system saving the company over $100,000.000 annually. Finalize cost data and forward it to the Billing and Accounting Departments. Reconcile over/under consumption for customers. Prepare and balance month-end reports for accounting. Respond to customer calls regarding their inventory. Create Excel spreadsheets for customers after job completion. Assist in Inventory Control and Paper Claims. Monitor customers' Purchase Orders and paper receipts. Backup and assist the Paper Buyer. Provide staffing and Company information to internal employees and customers. Develop and implement efficient work procedures and processes. MONTH 20XX - MONTH 20XXW.H. Smith, Chicago - Supervisor3 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ac interdum nisi. Sed in consequat mi. Sed pulvinar lacinia felis eu finibus.EducationMONTH 20XX - MONTH 20XXJosephinum High School, Chicago - DiplomaClass President of Class of 1989AwardsLorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ac interdum nisi.