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Title Administrative Assistant Customer Service
Target Location US-WI-Fond du Lac
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Ripon, WI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWWW: Bold ProfileSUMMARYHardworking professional with customer service, multitasking and time management abilities. Devoted to giving every customer and client a positive and memorable experience.SKILLSHIPAA ComplianceMaintaining Patient RecordsMedical terminology proficiencyClinical DocumentationProfessionalismRecords ManagementData AnalysisAttention to DetailDecision-MakingCritical ThinkingOperational Records MaintenanceStaff SchedulingEXPERIENCEPYRAMID CONSULTINGChicago, ILAdministrative Medical Coordinator 04/2021 to 05/2024Developed procedures for document control systems to ensure accuracy of information.Answered inquiries regarding company services and provided guidance on policies and procedures.Developed and maintained patient records, including medical histories, reports and examination results.Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.Performed administrative tasks such as scheduling meetings, preparing reports, coordinating events.Assessed patient complaints or symptoms to determine appropriate course of action.Maintained records management system to process personnel information and produce reports.Maintained awareness of government regulations, health insurance changes and financing options.Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.US CENSUS BUREAUChicago, ILResearch Enumerator 10/2020 to 03/2021Located and approached households and requested participation in census interview, thoroughly explaining process and purpose.Studied maps of assigned areas to plan efficient routes.Generated accurate and complete reports and case summaries and compiled work records, including required statistics.Contacted assigned citizens through mail, email or phone to obtain and correct census data.Used computers or specified forms to compile, record and code results or data from interview or survey.Ensure that the supervisor is kept informed of completed assignments and daily progress.WISCONSIN HEALTH CONSORTIUMOshkosh, WIOffice Manager/Recruiter 08/2010 to 09/2020Maintained impeccable office organization to support efficiency, professionalism and performance objectives.Analyzed and prepared reports on a variety of informative and comprehensive data for all departments and upper management.Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands, including managing office expenditures and budgets.Interpreted and communicated work procedures and company policies to staff.Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.Interviewed prospective employees and provided input to HR on hiring decisions.Completed thorough opening, closing and shift change functions to maintain operational standards each day.ACCOMPLISHMENTSImplemented a new training program, that improved employee performance, gained efficiency, and was cost effective by developing and applying an innovative approach to the training system.Conducted a non-profit social engagement for employees, with food, drinks, and raffled items where the proceeds went to charity. Because of being well-organized and efficient, I was designated event manager, for all charitable and employee get-togethers throughout the year.By maintaining consistency in planning my route before I departed, I cut travel costs by 30%. As a result of the cost effectiveness, management recognized the need to implement travel planning into their training system.EDUCATION AND TRAININGASSOCIATE OF SCIENCE: HEALTHCARE MANAGEMENT 10/2022UMA, Tampa, FL

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