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BAnyelinaBatistaPHONE NUMBER AVAILABLEanyelinabatistareyes@gmail.comKissimmee, FL 34741SUMMARYDedicated and empathetic Medical Assistant offering experience exceptional background over Seven years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.SKILLSBilingual in English and SpanishQuick problem solverPatient Flow ManagementPatient-focused careData EntryPayment CollectionIndirect Patient CarePatient SchedulingProcedure AssistanceInventory ManagementMedical TerminologyHIPAA ComplianceCustomer ServiceMedical Equipment OperationMaintaining confidentialityMedical terminology proficiencyOB/GYN proceduresRespiratory equipment trainingGeneral housekeeping abilityEquipment SterilizationEmergency Room ProceduresFamily EducationValid (FL/OH driver's licenseCPRMedication Administration certificationEXPERIENCEMedical Assistant - Float OphthalmologyCleveland, OHMain campus Cleveland Clinic foundation / Apr 2020 to Current Performed patient screenings, including visual acuity tests and intraocular pressure measurements.Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.Administered medications to patients pre-and post-operatively. Maintained inventory of all medical supplies in the clinic. Documented patient histories, test results and treatment plans in electronic health records system.Educated patients about eye diseases, their diagnosis and treatment options available to them.Provided direct assistance to physicians during surgical procedures or exams as needed. Wrote, edited and filed patient medical records, maintaining confidentiality. Cleaned and performed minor maintenance on examination equipment and glasses. Medical Assistant - Family Medicine (Float)Cleveland, OHCleveland Clinic/ Feb 2019 to CurrentAssisted physicians in providing patient care, including taking medical histories and vital signs.Prepared examination rooms with necessary instruments and supplies. Performed laboratory tests such as urinalysis, blood glucose levels, and hemoglobin counts.Collected specimens for testing and analysis.Provided patient education regarding diet, exercise, medications, and other health- related topics.Administered injections as prescribed by physician. Conducted venipuncture to draw blood samples for lab testing. Maintained accurate records of patient visits in electronic medical record system. Answered phones, scheduled appointments, and managed office correspondence. Verified insurance coverage prior to patient visits. Obtained authorizations from insurance companies for certain procedures or treatments.Assisted with administrative tasks such as filing documents and preparing reports. Monitored vital signs such as temperature, pulse rate, respiration rate., during examinations or treatments.Educated patients about medications, procedures and physician's instructions. Nursing AssistantWestlake, OHRae Ann Suburban/ May 2015 to Jan 2019Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs. Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.Answered signal lights, bells and requests-for-service to assist patient services fulfillment.Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.Managed supplies and restocked inventory to promote optimal availability for patient care.EDUCATION AND TRAININGLPN  Licensed Practical NursingNorthern Career Institute Expected in Aug 2025Eastlake, OHCertified Nursing AssistantRae Ann Suburban School Feb 2015Westlake, OHMedical AssistanceAnthem Institute - Branford Hall Career Institute Jun 2013 Jersey City, NJHigh School DiplomaWilliam L Dickinson High School Jun 2011Jersey City, NJ