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Title Quality Control Customer Service
Target Location US-IL-Waukegan
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Grand Ave #LLWaukegan, Illinois Street Address
EMAIL AVAILABLEC#:PHONE NUMBER AVAILABLEALT#PHONE NUMBER AVAILABLEObjectiveEagar to utilize comprehensive skill-sets which focuses on team contribution, corrective action, timely feedback, positive support, healing with different methods to enable the receiver to heal within their bodies quickly.ExperienceReiki Healer Shaman Anointed Yahweh Certified May 2024Healing with different uses without manufactured prescription/no prescription medicationDriver UBER February 2020 - CurrentTransport customers or purchase orders in safe and timely fashionProvide outstanding customer service and support for every enter actionContractor Quality Assurance IRIS, USA. March 2020  January 2021Implemented workplace handbook regarding quality checksUsed specification per customer request to ensure 100% accuracyCommunicated with team members regarding issues or concerns with productsTagged pallets that were out of specification and kept tally of pallets placed on holdContractor Randstad November 2018 March 2020Implemented safety for assembling, building, or measuringConfigured shelves, racks, and pegs for a department storeFollowed foreman directions for assisting teammatesTagged area once completed and assisted others when task were completedProtection Officer Allied Universal July 2018- November 2018Utilized proper greeting salutations for incoming or outgoing guest and staffMaintained accurate accountability of every guest entering or exiting the propertyCorresponded to emails, phone calls, intercoms, or viewed door alerts and responded accordinglyAssisted co-workers with time keeping and business proceduresQuality Control Team Lead Express Professional April 2018- July 2018Assisted with informing 30+ new and current employees regarding company policies and procedures.Assisted with training, coaching, guiding and mentoring new or current employees to shine within the company.Caught inventory errors before being transferred to the shipping department.Completed quality control which consisted of checking the productCreated deviations reports for rejected product to be reassembledFinalized quality assured products were ready for final shipment using SOPs and BOPsQuality Control & Assurance Labor Solutions February 2017-April 2018Assisted with making sure parts being sent were above 98% quality standards.Assembly, soldering, testing final product for package and shipment.Assisted with inventory control for accurate record keeping and communicated superior when issue(s) arose.Used calipers, micrometers, and scales before finalizing product to be packed and shipped.Maintained accurate accountability of deviation recordsCorresponded to emails and voicemails with the highest importanceAssisted co-workers with time keeping, business procedures and best business practicesProperty Manager Public Storage February 2015- February 2017Processed customers payments within the systemsAssisted with training new hires and reset store front to make items sellableAssisted customers that with reported issues or concerns with their/other customer unitsManaged under 10 employees which consisted of being on call twenty-four hours a day.Contacted customers regarding their accountKept all documents regarding customers ledgers confidential and secure from general viewing.Obtained Google reviews from renters to generate new or returning business prospects.Club Operations Team Lead MWR Great Lakes March 2012- February 2015Assisted with informing 5+ new and current employees regarding company policies and procedures.Trained, coached, guided and mentored new or current employees to shine within the company.Completed walk through to ensure site was clean and well kept.Aided teams with daily tasks when neededRequested feedback from upper management and subordinates regarding the views on certain mattersAssisted management as a fill-in Mobile Cashier when short staffed.Completed custodian work such as cleaning common areasReported unsafe, non-working or necessary items for restrooms.EducationAssociates Degree In Science W/ A Concentration Business Administration 10/2014 Everest UniversityMajor: AdministrationMinor: ManagementRelated coursework: worked with Microsoft Office 2010 Suite, created PDF's, office equipment, budgeting software, accounting, etc.Supervisory Skills for the Industrial Workplace Enrolled 02/2020 Penn FosterLeading teams for optimal performance, building skills and measuring results, problem solving and conflict management, lean manufacturing and OSHA complianceAdditional awards, recognition, certificatesPERC Card (current), Leadership and advanced leadership, diversity, Steller star customer service, forklift certification, OSHA certified and several others.

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