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Click here or scroll down to respond to this candidateCandidate's Name
Zip: Street Address
City: LexingtonState: SCPhone Number: PHONE NUMBER AVAILABLESummaryDecisive Shift Leader skilled in managing daily scheduling and team tasks. Mentors team members in top-quality service delivery. Coordinates workflows to meet assigned goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Willing to take on any task to support the team and help the business succeed. Offers strong effective communication and encouraging abilities. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Skills- Customer Service Management- Production Scheduling- Decision-making Capabilities- Rules Enforcement- Problem-Solving- Cash Handling- POS System Operation- Role Modeling- Policy Enforcement- Adaptability and Flexibility- Equipment Troubleshooting- Production Reporting- Operations Support- Flexible Schedule- Sales and Upselling- Motivational Leadership- Training Assistance- Team LeadershipWork ExperienceShift LeaderLick Ice Cream Lexington, SCApril 2024 - May 2024- Counted drawers and followed proper daily cash handling procedures.- Assessed team performance to encourage productivity.- Motivated employees to optimize team performance.- Communicated, trained, and promoted quality standards to team members.- Ensured cleanliness of store throughout shift, including restrooms and dining area.- Conducted cash handling procedures, such as counting registers and making deposits.- Delegated tasks to encourage teamwork during shifts and comply with company standards.- Fostered a positive work environment through team-building activities and motivational techniques.- Resolved customer complaints to maintain positive relationships.- Kept accurate inventory records and tracked costs against budget targets.- Trained staff in job roles, business policies, and industry best practices. Shift LeaderCava Lexington, SCOctober 2023 - April 2024- Planned and supervised job task assignments, upholding quality standards.- Assessed team performance to encourage productivity.- Responded to all customer concerns or issues promptly and professionally.- Identified and resolved conflicts between workers to promote teamwork.- Executed cash management duties with POS and shift reports.- Counted drawers and followed proper daily cash handling procedures.- Resolved customer complaints to maintain positive relationships.- Managed team during shift to ensure smooth operations.- Trained new staff members on job duties and company policies.- Assigned tasks to employees based on their skills and abilities. Customer Service and Sales SupervisorMusician Supply Lexington, SCFebruary 2023 - October 2023- Grew brand and territory with successful management of sales and distribution channels.- Fostered positive work environment to motivate sales team.- Resolved customer complaints efficiently and professionally.- Established positive relationships with key clients by providing exceptional service.- Improved store results continuously using successful sales and production team collaborations.- Monitored inventory levels and collaborated with purchasing department to replenish stock as needed.- Maximized team success with targeted hiring, effective training, and ongoing mentoring.- Mentored team members to overcome selling obstacles.- Provided staff with assistance in performing difficult duties.- Maintained customer satisfaction with swift and knowledgeable support on difficult issues. Team MemberRush's Lexington, SCApril 2022 - February 2023- Completed numerous orders and projects per shift with high accuracy.- Performed housekeeping duties to support ideal operations.- Adapted to operational needs, taking on different roles to support workflow.- Supported fellow team members with regular tasks and activities.- Restocked supplies to keep teams productive.- Collaborated with team members to achieve daily goals.- Maintained cleanliness and organization of store displays.- Offered product recommendations based on customer needs and preferences.- Processed customer transactions and maintained accurate cash drawer throughout shift.- Operated POS system to record orders, process payments, and print receipts. EducationHigh School DiplomaStudent currently at Lexington High School, Lexington, SC Expected May 2025Languages- Spanish: Intermediate- Russian: Advanced |
