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Click here or scroll down to respond to this candidateCandidate's Name Downs
Nicaraguan, Date of birth: Street Address -05-1985* Marital status: Married* # of child: One* Resd. Cotton
Tree neighborhood Bluefields, Nicaragua, Street Address * PHONE NUMBER AVAILABLE* EMAIL AVAILABLE*
Skype ID: Candidate's Name Street Address
Education - Bluefields Indian & Caribbean University (BICU)
Street Address - 2009 - Degree: Systems Engineer
- Bo. San Pedro, Avenida Universitaria Bluefields,
Nicaragua
Objective Seeking challenging opportunity with a company that utilizes
exceptional verbal and written communication skills via face to face
and phone interactions, put into practice all of my knowledge and
experience that i have obtaining during the years in rewarding position
that provides growth and career advancement opportunities making a
significant positive improvement to your company.
Job Expirience
- January 2006 - December 2007
Cyber Cafe Tech House, (Close
busyness) Position: I.T assistant
Assisting with tech suport to costumers, maintenance and repair of computers and
others devices such as datashow, tablet and cellphone, also with the assistance of
administration and control of the entire cyber cafe.
- January 2007 - February
2008 Bluefields Sound
System Position: Video
editor asistant
Administration of a website that we use to edit videos of all differents hotels
and resorts around the world, using softwares such as Final cut pro for MAC
then uploading to our website.
- February 2008
December 2009
Compumovil
Position: Sales executive (Computer & Cellphone accesories)
Responsible for all the sales at the store, dealing directly with the costumers at the
reception of acticles witch they for some reason will return in complain where we try
our best to solver with the best satisfaction for our costumers.
- January 2010 June 2011
Tienda Chow Paiz (Clothing, cosmetics, toys, jewelry, shoes,
etc.) Position: Sales Superviser
Organize and coordinate sales representatives schedules for the week or month,
understanding our customer needs and offer solutions and support, track weekly,
monthly, and quarterly performance and sales metrics, assist sales representatives
and team to meet and exceed goals and answer potential customer questions and
follow-up call questions.
- Since June 2011 to actual date
Ministry of Education of Nicaragua
Position: Regional IT Manager
Maintenance and repair of computers along with
Networking structure and administration, also all the different types of
software installation
Coordinator, instructor & responsible of imparting workshop to teachers and co-
workers on a weekly and monthly bases interacting directly with a group over 20
people
Administration of documents and work equipment s., accessories and spare parts.
Accomplishments - Certification by Tripp-Lite nicaragua for participating and
complying succesfuly with workshop in 2014.
- Certification for participating and complying succesfuly with online
workshop with fundacion telefonica from spain in formation towards the
new technological callsroom to work with the teachers in 2016.
- Trainning in reapairing and giving maintenance to XO laptop computers
with Fundacion Zamora Teran in Nicaragua with the ONE LAPTOP
PER CHILD project 2014
- Certification by Tripp-Lite nicaragua for participating and
complying succesfuly with workshop to learn to design dashboards
and Qlik Sense Reports in 2017.
Trainings
Customer Service
Supervisor training at - Preparation of a face to face contact with the costumers, how to speak
Compumovil directly with them and offering our product and answering all types of
questios about the products we sell also reception of complains and
January 08th and 9th 2009 items to return in back to store.
-
Sales supervisor training at - Learn how to be a good supervisor by knowing my ten that im
working with in each department, finding they weekness of the store
Tienda Chow Paiz Feb. 05th and proposing methods to make the sales elevate, interacting directly
2010 and closely with the costumers.
Human Resources
Training - Learn how to treat and attending personnel (teachers
and students), listening to they complains and inquiries
Jan 19th, 20th & 21st 2015 always been humble and smilling with firm posture, nice
presentation gently response back to everyone.
Languages - English, First language
- Spanish as 2nd Language, level C1 (Advanced) base on Cervantes Academy
Computer skills - Proficient in MS Office packages (Word, Excel and Power Point).
- Linux and Ubuntu OS
- knowledge & experience about IT infrastructure (repair and maintenance,
network and software management)
Personal Skills Great people skill. - Great at working in team.
Multitasking skills. -Communication.
Ability to Work Under Pressure. - Making decision.
Time Management. - Leadership.
Self-motivation. - Adaptability
Others - Jovenes Estableciendo Nuevos Horizontes (JENH-CEDEHCA) 2003
accomplishment &
- One Computer per Child (Denmark Embassy - Fundaci n Zamora Ter n)
project
2014
* Voluntary with the giving out and distribution of XO computers.
* Voluntary Tech Support with XO
* Tecnasa U Learning Centers (Installing, configuring, implementing
and managing windows 10)
References Damir Downs, CEO of Compumovil, Bluefields, Nicaragua #87034495
Melvin James Olegarios, Regional delegade and immediate boss of
the Ministry of Education RACCS, Nicaragua #85144602
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